BizAway has brought Artificial Intelligence solution Aervio into its company mix, the company acquiring the Spanish business travel solution.
With this transaction, BizAway, which currently has eight operating offices between Italy, Spain, Albania and Dubai and more than 360 employees, strengthens its technological assets.
According to the team, most of Aervio’s staff will be absorbed by BizAway and join the scale-up’s Spanish offices.
Since its inception in April 2016, Aervio has established itself in the market for developing AI-based tools that can optimize travel planning.
Specifically, the company has created an intelligent platform that uses Natural Language Processing (NLP) to fulfill requests in minutes, reducing search, booking and billing time by 90%.
The acquisition will enable BizAway to further enhance its proprietary platform, thus ensuring an even more efficient, personalized and proactive service.
“This acquisition marks an important step in our growth and innovation strategy,” said Luca Carlucci, CEO and co-founder of BizAway.
“However, we strongly believe that technology must go hand in hand with the centrality of the human factor, especially in the area of customer assistance: this is why we will continue to invest in order to offer the best service with empathetic and competent support that is close to the real needs of companies and travellers”.
Santiago Montero de Quadras, CEO di Aervio added: “I truly believe in BizAway’s vision of delivering the future of travel, and I’m proud that Aervio’s technology, team and expertise can contribute to that journey.”
The announcement comes after a period of intense growth for BizAway. Since 2015, the company has raised more than €50 million in funding, with a recent round of 35 million secured in September 2024 by Mayfair Equity Partners, and is backed by the likes of MundiVentures, Azimut Digitech Fund, FNDX, GELLIFY, EXOR Seeds, and illimity.
