How Dynamic QR Codes Enhance Guest Experience and Operational Efficiency in Hospitality?

This article was written by Revfine. Click here to read the original article

QR codes come in a few different types, but which is best for you and your business? Naturally, the answer will vary from business to business, but there are many commonalities within specific industries. For example, one of the industries that uses QR codes the most is the hospitality industry. Here’s why dynamic QR codes are ideal for the hospitality industry, how they enhance the guest experience and increase operational efficiency.

What are dynamic QR codes?

All QR codes are made to link the user to a given landing page where they can view a particular piece of information. This makes them a quick and easy way to give your potential customers the data they are looking for, as well as to enhance your marketing efforts.

What makes dynamic QR codes unique is that the landing pages they lead to can be changed. Unlike static QR codes, dynamic codes allow you to change their landing page when you want to start leading your clients to a new page, be it because of a change in tourist seasons, in the business, or any other reason.

So, whereas with a static QR code, you’d have to make an entire new code and print and distribute it when you want to show your customers something new, with a dynamic QR code you don’t need to do that and you can keep using the code you’ve already made with TrueQRcode or another code generator for years.

Trending

TTI addresses AI uses at its annual conference

How do dynamic QR codes enhance guest experience in the hospitality industry?

QR codes are made to be a customer-friendly way to deliver key information, but dynamic QR codes are especially good for the customer experience in the hospitality industry.

1. Guests can keep old QR codes and still use them to get current information

The hospitality industry is very dynamic and changes often need to be made between tourist seasons. Such changes can sometimes be addressed by just editing the content on the QR code’s landing page, but often you need to change the landing page itself. With a dynamic QR code, you can do just that and make sure your customers can keep and reuse old QR codes and still get to the information they need.

2. Dynamic QR codes are smaller and simpler

Dynamic QR codes work by chaining two URLs together. The first is “static” and is there to instantly redirect the customer to the second URL, which is the actual landing page they want to see. The first short URL exists because it is static and can’t be changed, but it enables you to change the second URL whenever you want – that’s what makes dynamic QR codes dynamic.
The secondary benefit of this, however, is that since this first static URL is short and simple, it takes much less space on the printed page and allows for a much cleaner and better design.

How do dynamic QR codes enhance operational efficiency in the hospitality industry?

Dynamic QR codes aren’t meant to just be convenient for your customers; they are also very convenient and efficient for your business as well.

1. Make changes whenever you want without needing to spend extra on reprints

With a dynamic QR code, you can change the landing page whenever you want without having to generate a new code and print new marketing materials. You can use your code to lead to a gallery one day, to a PDF the next day, and to a social media page right after, all without spending anything more than the initial cost.

2. Adjust your marketing campaigns with ease

Following from the above, by being able to change the landing page of your dynamic QR code, you can have a much more dynamic and efficient marketing strategy. With the hospitality industry necessitating changes quite often, this can be an invaluable tool in your arsenal.

3. Gather advertising statistics

Dynamic QR codes can also gather marketing-relevant information for you. That’s because the codes recognize when, where, and with what device they have been scanned. This can be quite useful as it tells you which ads are more successful, when the most successful periods are, and more.

4. You can start printing the codes even before their intended landing page is ready

Because the landing page (second URL) of a dynamic QR code can be changed, you can insert a temporary landing page in your code initially and start printing your marketing materials even before your intended landing page (your website, social media page, or any other) is ready. This can speed up your marketing efforts quite a bit and make your initial launch much more efficient.

Dynamic QR codes are useful in pretty much every industry and are superior to static QR codes in many ways. Especially in the hospitality niches, a dynamic QR code is so much more efficient and flexible that it’s usually not worth considering a static QR code at all.