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Why Today’s Guests Want to Be Participants, Not Observers – Ben Wolff

  • Josiah Mackenzie
  • 13 May 2025
  • 1 minute read
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This article was written by Hospitality Daily Podcast. Click here to read the original article


Why Today’s Guests Want to Be Participants, Not Observers – Ben Wolff











Hotel Tech Start-up SelfServe Launches BETA Platform
Trending
Hotel Tech Start-up SelfServe Launches BETA Platform

May 13, 2025

Why Today's Guests Want to Be Participants, Not Observers - Ben Wolff

In this episode, Ben Wolff, co-founder and developer of

Onera

and CEO of

Oasi

, shares insights on the evolving expectations of today’s travelers and how creating immersive, participatory experiences can lead to deeper emotional connections and memorable guest experiences.


View Ben’s post on LinkedIn about this

Connect with Ben:

See our other episodes with Ben:

A few more resources:

If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!


Music for this show is produced by Clay Bassford of



Bespoke Sound: Music Identity Design for Hospitality Brands

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