GuestRevu is proud to announce a brand new integration with Guesty, a global leader in property management and channel management for the short-term rental and hospitality industries.
This powerful integration allows Guesty users to connect their PMS directly to GuestRevu, enabling the seamless automation of guest satisfaction surveys. With feedback automatically collected and shared between the tools, hospitality professionals can save time, unlock actionable insights, and enhance their guest experiences with minimal manual effort.
Once connected, GuestRevu will automatically import future reservation and guest data from Guesty. From there, tailored guest surveys (pre-stay, in-stay, and post-stay) are sent to guests at the right moments of the guest journey, without any manual effort required.
The integration creates and updates custom fields in Guesty for each reservation, ensuring hotel teams always have access to their guest intelligence data, including response summaries for internal reference, and flag fields that can be used to trigger automations or workflows based on guest response status.
This level of automation means busy hospitality professionals can collect more feedback, respond more efficiently, and gain clearer insights, all while saving time and reducing manual data handling.
The integration is also compatible with Guesty’s automation workflows, so teams can configure smart responses or alerts based on guest engagement with surveys.
GuestRevu enhances every stage of the guest journey, from anticipation to post-stay reflection. By using GuestRevu’s pre-stay surveys, properties can better understand guest expectations before arrival and tailor their service accordingly. In-stay feedback provides a chance to resolve issues while guests are still on-site, improving satisfaction and reducing the likelihood of negative reviews. Post-stay surveys and online review requests help properties understand what guests valued most, and where there’s room for improvement, while also boosting their presence on key review sites like Tripadvisor and Google.
All feedback is centralised within GuestRevu’s easy-to-use dashboard, where hoteliers can identify sentiment trends, benchmark performance over time, and compare guest experiences across departments or locations with various pre-configured reports. AI-powered tools help hoteliers craft thoughtful responses to reviews, while detailed reports and custom alerts help inform operational and strategic decisions.
GuestRevu is currently featured in the “New Arrivals” section of the Guesty Marketplace, and will remain on the marketplace in the Guest Technology and Brand & Marketing sections.
Hospitality professionals using Guesty can now connect to GuestRevu in just a few clicks to:
- Automatically trigger branded guest surveys
- Analyse sentiment trends and feedback themes
- Use AI-powered tools to quickly and easily respond to reviews
- Centralise guest feedback from multiple sources
- Unlock operational insights that improve guest satisfaction
- Make better operational decisions based on guest insights
- Use Guesty automations to trigger messages or actions based on guest engagement
Special launch offer
GuestRevu is offering a 25% discount on annual pricing for Guesty users who sign up via the Marketplace.
Guesty’s focus on operational efficiency and modern hospitality aligns closely with GuestRevu’s mission to simplify feedback management and help hoteliers drive service excellence.
“GuestRevu’s integration with Guesty provides another avenue for hoteliers and short-term rental operators to use award-winning tools to deliver better Guest experiences at scale,” said GuestRevu CEO, Chris Alexandre. “The Guesty team have been fantastic to work with, and I’m looking forward to providing both Guesty and GuestRevu clients with even more value through this partnership.”
This partnership is designed to make life easier for hospitality professionals, from boutique hotels to short-term rental managers. GuestRevu will be featured in Guesty’s upcoming newsletter and social media channels, with a help centre article and internal training materials to support the rollout.
If you’re a Guesty user, you can get started by visiting the integration listing or booking a demo.
About GuestRevu
Thousands of hoteliers worldwide use GuestRevu to quickly and easily gather feedback from their guests and actively manage their online reputations. GuestRevu’s surveys and online review management tools are tailor-made for the hospitality industry, enabling hoteliers to gain a deeper, guest-focused understanding of operational strengths and weaknesses, monitor and manage their online reputation and reviews, and improve guest satisfaction. Reviews from our own delighted clients have helped GuestRevu win the annual HotelTechAwards for Best Guest Feedback Solution six times.
About Guesty
Guesty is the all-in-one platform for hospitality businesses to automate and optimize every aspect of their operations. With purpose-built technology, industry-wide expertise, and an R&D team of 200+ engineers, Guesty ensures that hospitality businesses can streamline and achieve growth, while delivering the best value to guests. With a complete suite of features and 150+ industry partners, including major booking OTAs like Airbnb, Vrbo, Booking.com, Tripadvisor, Expedia, Hopper, Google Travel, Home & Villas by Marriot, and many more, Guesty is transforming the hospitality industry with innovative solutions. Today, Guesty has 15 offices and 700+ team members across the globe. For more information visit guesty.com.
