Cloudbeds, the hospitality industry’s leading platform for property management, and Canary Technologies, the hospitality industry’s leading guest experience platform, today announced a powerful strategic partnership. This collaboration represents a shared commitment to innovation, delivering an unparalleled, integrated solution that will empower shared hotelier customers to achieve new levels of efficiency, elevate the guest journey, and significantly boost profitability.
This partnership is a bold step forward, uniting Cloudbeds’ robust core property management system (PMS), channel manager, and booking engine with Canary Technologies’ cutting-edge guest management system, including mobile check-in, upsells, AI-powered guest communication, secure transactions, and more. The deep, native integration is designed to create a truly synergistic ecosystem, eliminating data silos, automating workflows, and providing hoteliers with a holistic, real-time view of their operations and guest interactions.
“Our partnership with Canary Technologies is about delivering real, measurable impact for hoteliers,” said Sebastien Leitner, VP Partnerships at Cloudbeds. “Together, we’re removing the friction that often slows down hotel operations and replacing it with a seamless experience that connects teams and guests like never before. This integration gives our mutual customers the tools they need to power their business on their terms.”
The powerful integration will ensure a frictionless, real-time flow of critical information between the Cloudbeds platform and Canary Technologies’ solutions. For hoteliers utilizing both platforms, this means:
- Unprecedented Operational Harmony: Manual data entry is eliminated, errors are reduced, and key processes are automated, allowing staff focus to be shifted from administrative burdens to the delivery of exceptional, personalized service.
- Elevated and Personalized Guest Journeys: Guests are provided with a modern, convenient experience from booking to check out, with seamless digital interactions, contactless options, and personalized communication that drives satisfaction and loyalty.
- Accelerated Revenue Growth: Unified data and streamlined processes are leveraged to optimize upsell opportunities, enhance direct booking conversions, and maximize overall profitability with greater ease.
- Unified and Actionable Intelligence: Deeper insights into guest behavior and operational performance are gained through a consolidated view of data, empowering smarter decision-making and more strategic resource allocation.
“Today’s hoteliers are looking for integrated solutions that simplify operations, elevate the guest experience, and contribute directly to the bottom line,” said Bryan Michalis, VP of Strategic Partnerships at Canary Technologies. “Our integration with Cloudbeds reflects this shift — helping hotels streamline their tech stack, meet the expectations of modern travelers and unlock new revenue opportunities. We’re excited to collaborate on a solution that delivers real impact across the guest journey for our mutual customers.”
Hoteliers currently utilizing or considering Cloudbeds and Canary Technologies can expect a seamless implementation process and dedicated joint support to maximize the transformative benefits of this strategic partnership.
To learn more, visit Cloudbeds and Canary Technologies at HITEC in Indianapolis, June 16th to June 19th, 2025, where both companies will be exhibiting.
