Managing 60+ alpine chalets was challenging until Chalets 1066 found a smarter way to streamline bookings with STAAH
Nestled in the picturesque Alpine village of Les Gets, France, Chalets 1066 is a self-catered chalet and apartment rental business with a reputation for comfort, quality, and personalized service. Managing over 60 hand-picked properties — from budget-friendly apartments to luxurious ski-in/ski-out chalets with hot tubs and saunas — Chalets 1066 offers unforgettable experiences year-round.
Whether it’s winter skiing or summer mountain biking, guests enjoy easy access to lifts, trails, and the village centre. Add to that, bespoke services such as ski pass delivery, private chefs, and breakfast drops — and it’s clear why this brand has built loyal repeat business.
Manual distribution management was not a sustainable proposition
Before switching to STAAH, the Chalets 1066 team used its PMS, Planyo, to manage bookings, but syncing rates and availability across multiple OTAs was a manual and error-prone process.
Overbookings were a concern, and ensuring rate parity across channels consumed valuable time. Additionally, they lacked visibility into how each channel performed — limiting their ability to make informed, strategic decisions.
STAAH removed the booking juggle
STAAH’s strong reputation and its native integration with Planyo made it a natural choice for Chalets 1066. Since making the decision to partner with STAAH, Chalets 1066 hasn’t looked back.
The setup process for STAAH channel manager was smooth and the support team made onboarding straightforward and hassle-free. Connecting to 500+ channels, STAAH came power-packed with advanced inventory, rate and revenue management features such as stop-sell limits, pooled inventory, channel specific rates, self OTA mapping, drip feeding of inventory, dynamic pricing and more.
Today, the team benefits from these features and a seamless connection to its Property Management System (PMS), centralising and automating its control over all its online travel agent (OTA) connections through an easy-to-use dashboard. Rate changes, availability updates and promotions can be pushed instantly across all channels from a single dashboard, eliminating manual errors and reducing admin workload.
Results: Smoother operations, less admin and happier guests
STAAH lived up to its promise of a seamless connection with fewer overbooking issues and manual errors leaving guests much happier and the brand reputation stronger. Operational efficiency has improved and the Chalets 1066 team is now more focused on the guest experience.
The highlight of results has been a 20% jump in OTA revenue thanks to improved pricing accuracy and inventory sync. Guided by data and insights that are accessed on an intuitive dashboard, this revenue is only expected to go upwards in the coming years.
The STAAH Channel Manager stands out as a favourite feature — not just for its functionality, but for its evolution. Designed by hoteliers, STAAH continuously releases product features that have been key to the success of its customers.
Beyond the product itself, what makes STAAH standout is its support team. They are proactive, open to feedback and committed to finding solutions that work for its customers. It is this level of partnership that makes the real difference, and Chalets 1066 is enjoying the benefits of such a partnership.
