A category that values innovation in the service of efficiency
This award recognizes technologies that have a real impact on operational management, by facilitating decision-making, automating processes or improving overall performance.
Award-winning initiatives must demonstrate the potential to revolutionize the hospitality industry, while delivering measurable benefits for customers, employees and the environment.
Technological innovations that optimize operations
Winner 2024 – Korner Management System
The Korner Management System is a key innovation that enables hotel groups to operate on a decentralized basis while maintaining global cohesion. The system enables each property to operate autonomously within the guidelines of the parent company, thus better responding to local needs while maintaining quality standards and corporate culture.
The system covers all hotel operations, from personnel management and internal communications to financial monitoring and service quality. Thanks to its flexibility, Korner enables rapid, informed decision-making, while guaranteeing a consistent customer experience across all establishments. This technology enhances operational efficiency and promotes greater autonomy for hotels, improving adaptability while optimizing performance.
Finalist 2024 – Radisson Operations powered by hotelkit
Radisson Operations powered by hotelkit was launched in 2023 to centralize operations at over 220 Radisson properties worldwide. This revolutionary tool improves management of daily tasks, communication between teams and management of guest requests via a single, user-friendly platform.
Features include cross-departmental task management (from reception to housekeeping), real-time communication, guest request management and facility maintenance.
This solution significantly reduces human error and improves coordination between teams, contributing to a better customer experience. By centralizing these operations, Radisson also ensures that it meets its high quality standards, while reducing costs and inefficiencies.
Candidate 2024 : Carbon Scope 3 New Methodology – Accor
Accor has developed an innovative methodology to measure the carbon emissions of its hotels using a combination of artificial intelligence and physical flow data. The Carbon Scope 3 New Methodology calculates indirect emissions from Accor’s value chain, including elements such as customer transport, waste management and hotel energy consumption.
This AI-powered tool collects data on emissions related to day-to-day activities, such as laundry or food, and enables hotels to track their carbon footprint in real time.
Thanks to this methodology, Accor is helping its hotels to adopt decarbonization strategies, while raising staff awareness of the environmental impact of their actions. This open-source system is also made available to the hotel industry to encourage collective action on sustainability, positioning Accor as a leader in responsible hospitality.
Why apply for 2025?
This category is an opportunity to showcase technologies that are transforming the hotel industry by making operations more efficient and smarter.
By taking part, you show how your company uses technology to optimize processes and enhance the customer experience, while contributing to sustainability and operational performance.
Your technological innovation could redefine the future of hotel operations. Don’t wait any longer, submit your application for the Hospitality Awards 2025.
