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Most spas don’t make money. | Oliver Corrin

  • Oliver Corrin
  • 1 August 2025
  • 2 minute read
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This article was written by a Hotel Marketing Flipboard. Click here to read the original article

image

Most spas don’t make money. The best ones are redefining wellness, and the bottom line

There was a time when spas were a sideshow.
Tucked in the basement. Tacked onto the brochure. On the 7th website tab.
A generic massage menu and a steam room with a musty smell.

But the guest has changed.

Today’s luxury traveller isn’t escaping stress.
They’re managing it.
They’re not seeking indulgence.
They’re seeking recalibration.

The spa isn’t a sidekick anymore.
It’s the sanctuary.
The strategy.
The soul.

—-

Just look at the data:

– Wellness travel is growing 50% faster than global tourism.
– The longevity industry is projected to hit £33 trillion by 2026.

And the world’s top resorts? They’re not adding spas.
They’re reengineering around them.

Because real luxury isn’t about excess or ego.
It’s in how someone feels when they wake up in your care.

🧘🏾♀️ Six Senses creates rituals, not treatments.
You don’t just get a massage. You get a biohacked, sound-calibrated rebalance that reads like poetry on the skin.

🩺 At CLINIQUE LA PRAIRIE, spa menus begin with medical diagnostics.
This isn’t pampering. It’s precision care wrapped in quiet luxury.

Novotel expands in Europe with new hotels in Malta and Croatia
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Novotel expands in Europe with new hotels in Malta and Croatia

🍃 At SHA Wellness, the room rate includes sleep coaching and gut health support.
You don’t stay there to zone out.
You stay there to reset your life.

—-

The smartest brands are asking new questions:

– What if the spa ‘is’ the hotel?
– What if wellness isn’t a treatment, but a promise?
– What if health becomes the true badge of status?

But here’s the catch.
Not every guest wants to live forever.
Some just want to feel good now.

They still want the Sauvignon Blanc. The steak frites. The cold beer on a hot day.
They want pleasure… but they want recovery too.

So as hoteliers, we must design not just for longevity — but for vitality.

Because the true spa of the future isn’t about abstaining from life.
It’s about returning to it, better.

1. That means balancing data and discretion.
Letting diagnostics inform, not intimidate.

2. That means curating not just experiences, but energy.
Helping guests find the version of themselves they forgot was there.

3. That means rethinking every touchpoint.
Sleep becomes an amenity.
Nutrition becomes intuitive.
Stillness becomes a service.

—-

Why this matters:

Because the spa isn’t where the guest goes after the experience anymore.

It’s where the transformation begins.

And for luxury hospitality leaders, the message is clear:

Stop building spas as an add-on.
Start building sanctuaries at the core.

Because the future of travel isn’t just about where we go.

It’s about how we feel when we get there.

#LuxuryHospitality #SpaDesign #WellnessTravel #LongevityEconomy #GuestExperience #HotelInnovation #EmotionalLuxury #VitalityDesign #ExperienceEconomy #LuxuryIsFeeling #HospitalityLeadership #TransformationalTravel

Please click here to access the full original article.

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