Fitting neatly into the device your guest’s already carrying, wallet-based room keys let guests skip the front desk and unlock their room with a single tap of their phone or watch. There are no app downloads, no friction and definitely no plastic keycards.
Here are five reasons why wallet-based room keys are a win for both hoteliers and their guests.
It’s easier for guests (and they expect it!)
Guests can use digital wallets to board flights, pay for dinner and book concert tickets. So, why shouldn’t it work for their hotel room? With no app to download, no new login info needed and an interface they’re already familiar with, digital wallet-based room keys are the new normal for guests.
It lightens the load for hotel staff
Fewer queues. Fewer third-party providers. Fewer “I lost my key” moments. By offering wallet-based digital keys, front desk staff spend less time on plastic card troubleshooting and more time with their guests.
It’s built right in
If you’re already offering wallet-based room keys then you’re probably used to clunky add-ons or third-party workarounds. But not with Mews. We’re the first PMS to offer hoteliers fully integrated wallet-based keys. That means no new providers, no extra tech to manage and just one port of call for all questions.
It’s better for the planet
Every broken, redundant or well-worn keycard leaves a mark on the planet. Switching to digital wallet-based room keys reduces your business’ carbon footprint and aligns more with your guests’ eco-conscious values. It’s one small change with a big environmental impact.
It’s another step toward frictionless guest experiences
Long day of travel? Early morning check-in? Desperately in need of a nap? Whatever your guest’s situation, it’s never been easier for them to check-in and head straight to their room. Flexibility like this is what brings guests back time and time again.
Wallet-based keys aren’t just an upgrade; they’re the future of hotel tech.
For Mews hoteliers already using ASSA ABLOY Vostio NFC door locks, click below to register your interest. Hoteliers without ASSA ABLOY locks can learn more about Wallet Keys here.
