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Why I Hate Kiosks (And How to Choose Tech Partners to Compete with Big Brands) – Dina Belon, Staypineapple

  • Josiah Mackenzie
  • 24 September 2025
  • 1 minute read
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This article was written by Hospitality Daily Podcast. Click here to read the original article

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In this episode, we continue our series with Dina Belon, President of Staypineapple, in a conversation hosted by our guest experience correspondent, Danica Smith. Dina shares why kiosks don’t belong in her hotels, what that reveals about the role of technology in the guest experience for her company, and how independent hoteliers can compete with big brands by choosing the right tech partners.

See our previous episodes with Dina:

A few more resources:

If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!

Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

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