FRANKLIN, Tenn — Quore, a leader in hotel operations management, will reveal its next-generation Learning Management System at The Hospitality Show in October. The event, to be held October 26 to 28 at the Colorado Convention Center in Denver, will give hotel owners and operators the tools they need to streamline operations and drive profitability.
In Booth #1022, Quore will introduce attendees to “Quore University,” designed to elevate the way hotel teams engage with training. Quore University will combine cutting-edge gamification features with 12 tailored learning paths, in multiple languages, covering 42 different job titles, each crafted to boost team engagement, reduce employee churn, and ultimately elevate the guest experience.
We’re excited to debut Quore University at The Hospitality Show. This isn’t just another LMS, it’s a transformative training platform that speaks to the individual needs of every hotel staff member — from line-level employees to executive management. We’ve gone beyond the one-size-fits-all approach, giving each user a personalized learning journey designed to motivate, connect, and gain proficiency in the technology. Drew Smith, Quore Director of Training
Smith explained that one of Quore’s main goals was to empower the individual staff member. Associates can take control of their day using Quore if they know the path.
Quore University gives everyone a path
, he said. No more ‘train the trainer’ or I have to wait for my GM to train me. We will take care of that, and the GM can just worry about getting trained themselves and watching the report to make sure everyone else is certified.
The Power of Gamification
One of the standout features to be revealed at THS is integrated gamification. Using LearnUpon’s branded training portals, Quore is delivering a fun and rewarding experience for hotel employees that fosters healthy competition and gives users something to work toward—whether that’s earning badges, climbing the leaderboard, or simply completing a certification.
Unlike traditional training platforms, Quore University focuses on specific learning paths designed for each role within a hotel
, Smith said. The program ensures everyone receives training that’s most relevant to their job. Whether someone’s learning about how to organize their day or how to keep up with preventative maintenance checks, they’ll find the content they need, with the flexibility to learn at their own pace.
Quore University isn’t just about creating better-trained staff; it’s about making sure all hotel teams are connected across properties, regardless of where they work
, Smith said. With mobile access and certification portability, employees can take their learning—and their certifications—with them when they move between hotels or properties that use Quore.
Built for a Multilingual Workforce
From launch, Quore University will be available in both English and Spanish, addressing one of the most pressing needs in today’s hotel workforce. By providing training in Spanish, Quore ensures that line-level employees, supervisors, and managers can all access the same role-specific learning paths in the language they are most comfortable with. For General Managers, this means smoother adoption across teams, higher engagement, and fewer barriers to onboarding new staff.
Launching in Spanish alongside English was a priority for us
, said Smith. We know how vital it is for every hotel staff member, regardless of language, to feel confident using the tools that power their work.
Pilot Testing and Global Expansion
Quore University was piloted by more than 600 hotels beginning in August, with plans for a full roll-out in October. As the platform expands, additional languages and courses will be added to accommodate a global audience.
We’re focusing on getting things just right before we expand further. The feedback we’ve received during the pilot phase has been invaluable, and we’re committed to making Quore University the best learning platform it can be. Anna Lee Collingwood, Quore Training Specialist
The most common theme from user feedback is “I’m learning things I didn’t know Quore could do” and “I wish I took this training when I started using Quore.”
People’s comments show that Quore University really is informative and helpful
, Smith said. It shows that we’re on the right track with this robust LMS.
For more information about Quore University, visit Quore’s Booth #1022 at The Hospitality Show or email [email protected] to pre-schedule an appointment.
About Quore
Quore empowers hoteliers to elevate guest experiences and optimize operations. As the leading hospitality operations platform, we streamline workflows across housekeeping, front desk, engineering, and management. Our solutions, trusted by over 7,400 hotels worldwide, including brands like IHG, Marriott, and Choice, simplify daily tasks from managing maintenance and guest requests to conducting inspections and tracking capital expenditures. Founded in 2012, Quore is a Tennessee-based company recognized for its rapid growth and commitment to employee well-being. Quore was named to the Inc. 5000 list of America’s fastest-growing private companies, a Top Workplace by The Tennessean, and one of Forbes’ Best Startup Employers.
