SAN FRANCISCO, CA (December 10, 2025) — Canary Technologies, the award-winning leader in hotel guest management technology, has announced a global roll out of AI Voice technology with Wyndham Hotels & Resorts, the world’s largest hotel franchisor. Thousands of Wyndham franchisees around the world will now take advantage of Canary’s AI Voice technology.
Wyndham is the world’s largest hotel franchisor with approximately 8,300 hotels across 100 countries, serving over 130 million guests per year. Wyndham franchisees already leverage multiple Canary solutions as the backbone of Wyndham’s larger guest engagement platform to modernize check-in, communicate with guests over text and offer personalized upsells.
Canary’s AI Voice adds calls to this omnichannel ecosystem, creating a seamless and unified AI experience across all guest touchpoints and channels. With AI Voice, guests can get instant, personalized responses 24/7. The rollout follows a successful pilot by Wyndham at more than 700 hotels earlier this year.
“AI Voice ushers in a new era of hospitality innovation, where intelligent, hotel-specific AI transforms every guest interaction,” said Harman Singh Narula, Co-Founder and CEO of Canary Technologies. “We’re proud to expand our partnership with Wyndham to continue redefining the guest experience. Industry data shows that hotels miss up to 30% of inbound calls, a third of which are to make a booking. With Canary’s AI Voice, hotels can now ensure 100% of calls are answered, making it smarter, faster and more rewarding for hotels and travelers alike.”
AI Voice is part of Canary’s Omnichannel AI platform, which streamlines guest communications across calls, text and webchats. AI Voice answers every call, eliminating missed opportunities, long hold times and frustrating call trees. Instead, guests get instant answers, booking support and personalized responses to guest questions.
“Canary is a vital partner for Wyndham, and this expanded collaboration is another example of how, with their help, we continue putting owners first,” said Scott Strickland, chief commercial officer, Wyndham Hotels & Resorts. “Our franchisees want technology that’s easy to adopt, proven to work, and that gives them a real competitive edge. By leaning into AI early and at scale—including solutions like Canary’s AI Voice—we’re helping hotels capture more revenue, deliver faster service, and meet guests where they are.”
About Canary Technologies
Canary Technologies is modernizing the hotel tech stack with its award-winning AI-powered Guest Management Platform. Digitizing guest touchpoints from booking to checkout, Canary’s cutting-edge solutions simplify hotel operations, increase revenue, and elevate the guest experience. Enabling these innovations is Canary AI, the most advanced artificial intelligence model built specifically for hotels.
Trusted by over 20,000 hotels in 100+ countries, Canary powers hospitality at the world’s most renowned brands, including Marriott International, Four Seasons, Choice Hotels, Wyndham Hotels & Resorts, BWH Hotels, and Intercontinental Hotel Group. Recognized as the #1 Guest Experience Platform by HotelTechReport for multiple years, Canary has earned accolades such as Fast Company’s Most Innovative Companies in 2023, the 2024 Deloitte Fast 500, and Business Insider’s 2025 list of Companies Most Likely to Become a Tech Unicorn.
For more information, visit www.canarytechnologies.com.
About Wyndham Hotels & Resorts
Wyndham Hotels & Resorts (NYSE: WH) is the world’s largest hotel franchising company by the number of franchised properties, with approximately 8,300 hotels across approximately 100 countries on six continents. Through its network of over 855,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the economy and midscale segments of the lodging industry. The Company operates a portfolio of 25 hotel brands, including Super 8®, Days Inn®, Ramada®, Microtel®, La Quinta®, Baymont®, Wingate®, AmericInn®, ECHO Suites®, Registry Collection Hotels®, Trademark Collection® and Wyndham®. The Company’s award-winning Wyndham Rewards loyalty program offers approximately 121 million enrolled members the opportunity to redeem points at thousands of hotels, vacation club resorts and vacation rentals globally. For more information, visit www.wyndhamhotels.com.
Amanda McDowell
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