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The new hotel experience: blending work, comfort, and technology

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  • 6 March 2025
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This article was written by Hospitality Today. Click here to read the original article

How modern hotels are evolving to meet the changing needs of travelers

Mar 6, 2025

The way people use hotels has transformed dramatically in recent years. Once seen as simple places to sleep, hotel rooms now serve multiple roles—functioning as workspaces, living areas, and personal retreats. With the rise of remote work, changing guest preferences, and competition from Airbnb, hotels are rethinking everything from furniture design to technology integration to create spaces that cater to modern travelers’ needs.

Key takeaways

  • Multi-functional spaces: Hotels are optimizing furniture to serve multiple purposes, such as nightstands designed for laptop use and built-in charging stations;
  • Airbnb influence: Guests are seeking homier environments, leading hotels to adopt apartment-style rooms with kitchen areas and flexible sleeping arrangements;
  • Redefining the lobby experience: Traditional check-in desks are being replaced with more welcoming spaces, and mobile check-in allows guests to skip the front desk altogether;
  • Diverging hotel design trends: Business hotels are enhancing work-friendly features, while relaxation-focused hotels emphasize natural materials, tech-free zones, and calming aesthetics;
  • Seamless technology integration: Smart lighting, global power adaptability, and intuitive tech upgrades ensure rooms are both functional and easy to use;
  • Personalized room designs: Hotels are moving away from uniformity, offering varied design themes to create unique and memorable stays;
  • Blurring the line between work and leisure: Remote work and extended stays mean hotel rooms need to balance efficiency and comfort to meet the evolving needs of travelers.

Get the full story at Hotel Dive

Delta reaches new deals with two GDSs and is close to a third
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