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OKKAMI Revolutionizes Hospitality with LINE Mini App Integration

  • OKKAMI_News
  • 23 February 2025
  • 3 minute read
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At OKKAMI, we are thrilled to unveil a game-changing innovation in hospitality technology: the integration of our services with LINE’s new Mini App feature-a progressive web app built directly into LINE. This exciting development empowers hotels to deliver a seamless, intuitive, and highly personalized guest experience—all within the familiar and widely-used LINE app. By embedding OKKAMI’s digital hospitality solutions directly into LINE, we are redefining how guests interact with hotels, streamlining operations, and setting a new standard for convenience and efficiency.

Elevating the Guest Experience with LINE Mini App Integration

Seamless Access to Services
Guests can now access OKKAMI’s suite of digital services through a dedicated Mini App embedded within the LINE platform. This eliminates the need for additional downloads, making it easier than ever for guests to engage with hotel services.

Direct Sign-In with LINE User Details
By leveraging LINE user credentials, guests can sign in effortlessly without the hassle of creating new accounts. This ensures a smooth, secure, and frictionless experience from the moment they arrive.

Operates Within LINE Browsers
The Mini App functions entirely within the LINE browser, providing a consistent and intuitive user experience. Guests no longer need to switch between apps, as everything they need is conveniently accessible in one place.

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How “The Great Crossover” is Creating Opportunities in Hospitality Commercial Strategy Now – Kristie Goshow, KSL Resorts

Effortless Property Connection
Guests can easily link their preferred properties within the LINE app, enabling direct communication with hotel staff and instant access to a wide range of hospitality services.

Enhancing Communication Through LINE Message API

Real-Time Guest Replies
Guests receive timely responses and updates directly within their LINE chats, fostering instant and efficient communication. Whether it’s a request for room service or a question about local attractions, help is just a message away.

Push Notifications
Important announcements, promotional offers, and service reminders are delivered via push notifications, ensuring guests stay informed with minimal effort.

Streamlining Staff Operations for Greater Efficiency

Integrated Staff Communication
Hotel staff using LINE can connect seamlessly with the OKKAMI dashboard, enabling efficient management of guest requests and operational tasks. This integration enhances responsiveness, improves service quality, and empowers staff to deliver exceptional experiences.

Redefining Digital Hospitality

This integration underscores OKKAMI’s commitment to leveraging cutting-edge technology to simplify and enhance the hospitality experience. By embedding OKKAMI’s solutions within the widely used LINE Mini App platform, guests can benefit from:

  • A seamless check-in process and in-room ordering.
  • Personalized communication tailored to their preferences.
  • Convenient access to property services and amenities.

Join Us at LINE Conference Thailand 2025

We are excited to announce that OKKAMI will be a part of the prestigious LINE Conference Thailand 2025, taking place on March 4th. At the event, Cornelius Phanthanh, OKKAMI’s Lead Developer of the LINE Mini App integration, will take the stage to discuss how OKKAMI is leveraging Mini App technology to transform the hospitality industry.

Following the talk, we will host a live walkthrough of our demo app, showcasing how OKKAMI’s integration with LINE Mini App delivers unparalleled advantages for hotels and guests alike. From streamlined operations to enhanced guest experiences, this session will highlight the future of digital hospitality.

Driving Innovation in Hospitality

At OKKAMI, we remain dedicated to driving innovation and creating smarter, more connected experiences for both guests and staff. The integration with LINE Mini App is just one example of how we are pushing the boundaries of what’s possible in hospitality technology.

Stay tuned as we continue to redefine the industry and deliver solutions that empower hotels to thrive in the digital age.

Please click here to access the full original article.

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