Ireckonu, middleware provider and customer data platform for the hospitality industry, has announced its expansion into APAC with the opening of a new office in the region.
While the new office was officially opened in Singapore in January this year, the firm are only now sharing the news.
Ireckonu has been active in the APAC region for several years, with longstanding partnerships including Mandarin Oriental Hotel Group since 2015, Okura Hotels & Resorts, and EVT Hotels & Resorts.
The move is to support both to existing customers and to fuel new business opportunities.
“Our expansion into APAC is part of our broader commitment to supporting our customers wherever they are,” said Jan Jaap van Roon, CEO of Ireckonu.
“Having a team on the ground not only strengthens our relationships with current clients but also ensures that we can provide the high-quality, responsive service that Ireckonu is known for.
“It’s a step that reflects the importance of APAC in our long-term vision,” he said.
The APAC operations are led by Sam Samsudi, director of business development and head of Ireckonu Asia.
Samsudi’s experience includes previous roles at RateGain and ITG which places him well for his role to lead Ireckonu’s strategic growth and client engagement in Asia-Pacific.
He is supported by a growing local team across sales, customer success, and support, reinforcing the company’s long-term commitment to the region.
The APAC office has teams that look after Sales, Business Development, Customer Success, and Support functions.
The firm hopes that the newer solidified presence in the region means it will be able to provide enhanced local support services, with support teams servicing 24/7 coverage across the globe.
