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WhatsApp introduces ads

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  • 17 June 2025
  • 2 minute read
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This article was written by Hospitality Today. Click here to read the original article

Meta’s messaging app begins showing ads for the first time, opening new revenue streams while pledging to protect end-to-end encryption

Jun 17, 2025

WhatsApp, long celebrated for its ad-free, encrypted messaging experience, is entering a new era. Meta announced that the app will begin showing advertisements for the first time — but only in the Updates tab, not in personal chats. The move marks a significant shift for a platform once proudly devoid of commercial content, sparking both business optimism and user privacy concerns. While Meta insists core privacy protections remain intact, the change signals a broader monetization strategy across Meta’s platforms.

Key takeaways

  • Ads enter WhatsApp for the first time: Ads will appear only in the Updates section — not in personal chats or messages. This area is accessed by about 1.5 billion users daily.
  • User privacy still central, says Meta: WhatsApp will collect limited data (e.g., location, language settings) to serve ads but will not access message content or contact lists. End-to-end encryption remains unchanged.
  • Optional Meta data integration: Users can choose to link WhatsApp with Facebook and Instagram accounts to allow cross-platform ad targeting, but it is not mandatory.
  • New monetization tools: WhatsApp is also introducing paid subscriptions for content creators and ad tools to promote “channels,” one-way broadcasts similar to Telegram.
  • Broader Meta strategy: The move follows similar efforts across Meta’s ecosystem, such as ads on Threads and creator subscriptions on Instagram and Facebook. Advertising still accounts for nearly all of Meta’s $164B revenue.
  • No precedent, big potential: With WhatsApp’s massive user base, analysts see a significant untapped advertising opportunity — though possibly with lower rates than Instagram or Facebook due to privacy constraints.
  • Background of privacy sensitivities: WhatsApp faced global backlash in 2021 over proposed data-sharing changes. The company is now approaching monetization cautiously to avoid repeating that misstep.

Get the full story at The New York Times (subscription required)

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