In this episode, originally published in March 2025, Josiah Mackenzie and Wil Slickers discuss the major shifts happening in the hotel industry now, the importance of real-time data, and innovative strategies for improving operations and profitability.
- (00:31) Josiah’s recent career change
- (02:00) Building Hospitality Daily and market research
- (03:03) Challenges in the hotel industry
- (04:25) The shift towards operational efficiency
- (05:07) Future of the hotel and hospitality landscape
- (06:02) Moving beyond traditional metrics
- (07:06) Importance of profitability in hospitality
- (08:19) Real-time operations and data
- (10:50) Technology and data integration challenges
- (12:20) Steps for implementing new technology
- (14:27) High leverage points in operations
- (16:21) Staffing models
- (19:22) Diversifying revenue streams
This is just an excerpt of the conversation Josiah and Wil had. Listen to the full episode on Slick Talk: Apple Podcasts, Spotify, or YouTube
A few more resources:
If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!
Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
