Even the most impressive property is nothing without the people who bring it to life. In hospitality, the best memories stem from human connection rather than physical spaces. Caring for people, employees and guests alike, remains the essential foundation of the industry. This underscores that a hotel’s true value lies in the strength of its teams and the relationships they cultivate every day. That is why this award celebrates the exceptional achievements of an employee within the hospitality industry who has demonstrated outstanding dedication, excellence, and commitment in their profession.