Layovers – Air Travel podcast | 028 IST – Star Trek influences EasyJet, Twitter for airlines, Turkish IFE, Etihad upgrade bidding
Trailer
Bonus
Flight 028. EasyJet goes Star Trek with its uniforms. Air Astana shows the iPad is a best of class IFE. The potential new reality of airport security after the terror attacks. Twitter as the best customer channel for airlines. Norwegian shows how a website should be done. Testing Etihad’s upgrade bidding system. Turkish aces the IFE interface. Should liquids still be put out at security?
Show Notes
Terror attacks
The new airport security reality: insoucring?
Paul narrates how liquids in his carry-on failed to be detected at TSE, IST and ZAG
Emirates goes 2 class and jetpacks
Happy 20, EasyJet (but are you sure about those uniforms?)
The Air Astana experience and its IFE
Etihad’s upgrade bidding system
Is Twitter a better way to handle customer service?
Paul narrates his nightmarish Turkish flight cancellation incident
Paul and Alex both flew in the same “Pope plane” by Croatia Airlines
The state of maintenance
Paul narrates how a third of his SWISS flight wasn’t allowed to board
Lufthansa experiences a very bad strike
The Norwegian experience
The modern Turkish experience
IST
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Creators and Guests
Host
Alex Hunter
Co-host of Layovers, Creator of Attache Travel
Host
Paul Papadimitriou
Creator and host of Layovers
What is Layovers – Air Travel podcast?
The Air Travel podcast — created by Paul Papadimitriou, hosted with Alex Hunter & Vinod Viswalingam — #1 in 50+ countries — listen everywhere, watch on Spotify and YouTube.
