The company backs down after uproar over adding virtual card commission to existing taxes for Greek hoteliers
Jun 13, 2024
The OTA sent a letter to Greek hoteliers, informing them that the negative changes have been postponed to avoid disruption during this year’s high tourist season.
Key takeaways
- There will be no changes on June 10. Partners can continue to accept bookings as usual, avoiding any disruption during the peak season;
- Booking.com acknowledges that partners using the ‘agency model’ prefer pre-arrival payment to streamline the check-in process. However, they recognize the potential negative impact on the traveler experience if they fall victim to cybercriminals;
- While these changes are being implemented for security reasons, Booking.com is committed to providing partners with early notice, transparency and support to successfully navigate these changes.
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