Lead with Listening (And Master the Art of Mentorship) – Stuart Greif, Forbes Travel Guide

In this episode, Stuart Greif, Executive Vice President and Chief Strategy, Innovation, and Operating Officer at Forbes Travel Guide, shares his insights on the power of leading with listening and the importance of understanding what’s going on in the lives of the people on your team to unlock their potential.

Listeners will learn:

• The importance of asking questions and understanding what’s going on in someone’s life before giving advice (01:49)
• How to flex and accommodate team members’ personal lives and routines (03:05)
• The value of learning from mentors in various forms, including working relationships and observing how others operate (04:03)
• The concept of being a “learn-it-all” rather than a “know-it-all” and learning from people at all levels (05:10)
• The benefits of “reverse mentorship” and learning from younger team members (05:41)
• How to bridge the gap between people with different experiences and perspectives in an organizational context (06:48)
• The importance of creating time and space for connecting as human beings and encouraging diverse teams (07:49)

Mentions:

• Satya Nadella, CEO of Microsoft (05:21)
• Chip Conley (06:23)

A few more resources:

If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!

Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands