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Italy bans self-check-in key boxes

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  • 6 December 2024
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This article was written by Hospitality Today. Click here to read the original article

Tourists checking into vacation rentals in Italy will now have to be met by their hosts, following a nationwide ban on self-check-in key boxes

Dec 6, 2024

The Italian Ministry of the Interior has stated that the decree serves as a security measure, requiring hosts to verify their guests’ identities in person, rather than relying on remote check-in methods using key codes.

Key takeaways

  • Hosts using platforms like Airbnb and Booking.com often provide self-check-in instructions that allow travelers to retrieve keys from safes. These key safes have become a symbol of overtourism in many Italian cities;
  • Mandatory Guest Reporting: Property owners must now report guests’ personal information and identity documents to the police within 24 hours of check-in;
  • Protest backdrop: The new regulations come after anonymous activists in Rome targeted short-term rental properties, hacking key safes off walls and leaving protest notes to surprise vacationers upon arrival.

Get the full story at The Independent

Please click here to access the full original article.

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