Categorizing... - 10 Minutes News for Hoteliers - Page 302

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It was our pleasure to sponsor the IHG F&B Conference held at InterContinental Bangkok this week. Themed ‘Unleashing Next-Leve…

𝐄𝐥𝐞𝐯𝐚𝐭𝐞 𝐘𝐨𝐮𝐫 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐆𝐚𝐦𝐞: 𝐓𝐢𝐩 #𝟏 💥 Truth bomb: In our industry, it’s way too easy to point out mistakes. Flip the script. 𝐄𝐪𝐮𝐚𝐭𝐢𝐨𝐧 𝐟𝐨𝐫 𝐬𝐮𝐜𝐜𝐞𝐬𝐬: 𝐏𝐫𝐚𝐢𝐬𝐞 > 𝐂𝐫𝐢𝐭𝐢𝐜𝐢𝐬𝐦 👍…

2 min

Today’s guests seek consistent and personalized hotel experiences across multiple platforms, including OTAs, social media, and dir…

Case Study: Revolutionizing Hotel Operations with TWIN-AI’s Chatbot and Omnichannel Platform Overview: A prominent hotel chain faced challenges in enhancing guest experience, streamlining operations, and improving overall communication. Challenges: Guest…

1 min

🌍 The Guest Experience Benchmark Infographic for Q2 is available now! This short PDF summarizes guest experience trends over the …

📈 Did you know your hotel’s online reputation can directly impact your revenue? With platforms like Booking, TripAdvisor, and Expedia holding significant sway over travelers’ decisions, maintaining a stellar online…

2 min

📈 With the Q2 Guest Experience Benchmark now available, we dig a little deeper to understand the numbers. We have seen mostly goo…

Feedback is the lifeblood of the hospitality industry. It serves as a compass guiding businesses towards enhancing the customer experience. Listening attentively to feedback allows hotels and restaurants to pinpoint…

1 min

Hotel Forecasting- Methods, Reports & Software to use

Hotel Forecasting- Methods, Reports & Software to use Table of Contents

1 min

Why I Gave A Billionaire a Fridge Full of Coke: What I’ve Learned About High-Touch Service in a High-Tech World – Nikheel Advani, Grace Bay Resorts

This article was written by Hospitality Daily Podcast. Click here to read the original article In this episode, Nikheel Advani, co-founder, chief operating officer, and principal at Grace Bay Resorts…

8 min

20 ways to enhance the contact-free hotel experience

What is a contact-free hotel? A contact-free hotel uses technology to streamline the guest experience, reducing the need for face-to-face interactions. The goal is to provide a seamless and efficient…

2 min

Bob W works with Osborne+Co to launch £120M…

This article was written by Travolution. Click here to read the original article A new joint venture between tech-powered hospitality operator Bob W and Osborne+Co Investment Management (OCIM), the in-house…

5 min

“Luca Tucciarone: Innovation and Sustainability at the Heart of Luxury Hospitality”

An interview with Luca Tucciarone, Director of Terme di Vulci Glamping & Spa and NOBA Hotels and Residences. R: To begin, could you tell us a little bit about yourself…

4 min

Lower volume, more satisfaction: Insights on Guest Experience 2nd Quarter 2024

The Shiji Guest Experience Benchmark Report for Q2 2024 offers a comprehensive look into guest satisfaction trends and review dynamics. This report is crucial for hotel operators and technology vendors… The post Lower volume, more satisfaction: Insights on Guest Experience 2nd Quarter 2024 appeared first on Shiji Insights and Publications.

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