guest-service-in-hotel-food-and-beverage-is-changing-how-technology-is-bridging-the-gap

This article was written by Shiji Insights. Click here to read the original article

Guest Expectations vs. F&B Realities:

Widening gap due to labor shortages, rising costs, and guest demands.

Trends Shaping Hotel F&B:

Key factors include labor shortages, rising costs, shrinking profits, changing dining behavior, and low ratings.

Embracing Technology for Efficiency:

Leveraging mobile ordering, integrated POS, and cloud-based solutions to boost F&B efficiency.

Adapting Service Standards:

Balancing technology and human touch for positive guest experiences and preferences.

Future Growth and Positioning:

Success lies in embracing innovation, integrating tech, and prioritizing efficiency and profitability.