Transcript
Josiah: Have you ever heard the phrase, aim to please everyone and you’ll end up pleasing nobody? Well, today you’re going to hear from one of the top lifestyle hotel developers in the world today about how he operates from the other side of that, creating properties that his guests absolutely love. Phil Hospod is the CEO of Dovetail + Co. I just published a feature-length interview with him today exclusively on the Hospitality Daily YouTube channel, but in this episode, you’re going to hear about the new hotel he’s building in New York that is laser-focused on one segment of travelers. I want you to listen to this so that you can get inspired by what it can look like to get very focused on delighting a very specific group of people in your business.
Phil: We’re doing effectively a capsule hotel in New York City in NoHo that has these sleeper cabins that’s for the Gen Z solo traveler. We’re trying to take a little bit more of an analog approach to connect to each other, and right in the heart of NoHo….
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