The 5-star luxury hotel implemented Shiji Infrasys POS in time for the its grand opening, joining the ranks of several Mandarin Oriental properties worldwide using the cloud-based platform.
BERLIN, Germany, February 22, 2024 – Shiji, the global hospitality technology innovator, announced the successful deployment of its Infrasys Point-of-sale (POS) solution at Mandarin Oriental’s newly opened Zurich hotel. Founded in 1838, the 5-star property was Zurich’s first grand hotel; it recently reopened after an extensive renovation.
Shiji’s Infrasys POS was scheduled for implementation before the hotel’s grand opening. This included multiple hardware installations, staff training, menu management, and support for any eventualities.
“Many notable Mandarin Oriental properties in the Americas, Europe, and Asia have already gone live with Infrasys. We are delighted to witness the Infrasys POS solution in action at Mandarin Oriental Savoy, Zurich. This underscores our commitment to superior service for our customers, something anchored in all our products,” said Wolfgang Emperger, Senior Vice President, Europe, Africa, and UK and General Manager at Shiji.
Due to the concurrent implementation of Infrasys and the extensive renovation at Mandarin Oriental Savoy, Zurich, timely delivery of the product was paramount. Shiji successfully completed the installation within 2 months, ensuring the system was operational for the hotel’s reopening.
“The Infrasys solution aligns perfectly with our commitment to delivering exceptional guest experiences. We look forward to optimising our workflows and making it easier and faster for our guests.” said Georg Keller, Director of F&B at Mandarin Oriental Savoy.
Infrasys is a cloud-based restaurant Point-of-Sale solution, designed for hotels and which is hardware agnostic. It works with Apple iPads, Android devices, a broad scale of hardware, and even on some payment terminals. The solution is in use in hotels around the world ranging from luxury hotels to limited-service hotels. To learn more about Infrasys click here.
About Shiji
Shiji is a multi-national technology company that provides software solutions and services for enterprise companies in the hospitality, food service, retail, and entertainment industries, ranging from hospitality technology platforms, hotel property management solutions, food and beverage and retail systems, payment gateways, data management, online distribution and more. Founded in 1998 as a network solutions provider for hotels, Shiji today comprises over 5,000 employees in 80+ subsidiaries and brands in over 31 countries, serving more than 91,000 hotels, 200,000 restaurants, and 600,000 retail outlets. For more information visit shijigroup.com
About Mandarin Oriental Hotel Group
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most luxurious hotels, resorts and residences. Having grown from its Asian roots into a global brand, the Group now operates 38 hotels and 11 residences in 25 countries and territories, with each property reflecting the Group’s oriental heritage, local culture and unique design.. Mandarin Oriental has a strong pipeline of hotels and residences under development and is a member of the Jardine Matheson Group.
