Shiji Infrasys Cloud POS transforms operations at the scenic and popular German resort, increasing efficiency and elevating the overall guest experience.
BERLIN, Germany, January 31, 2024 – Shiji, the global hospitality technology innovator, showcases Infrasys Cloud POS’ transformative impact on the operational efficiency of Travel Charme Strandhotel Bansin, a prominent German holiday destination. Renowned for its family-friendly ambiance and dynamic F&B offerings, Travel Charme Strandhotel Bansin was facing several operational challenges in managing diverse dining options and large-scale events. General Manager Greg Smlatic shared the complexities of overseeing a hotel with 100 rooms, two restaurants, a bistro, and a bar, all while hosting live concerts and events. He expressed the need for a solution that would allow him and his team to focus more on guest engagement and less on navigating through a complex system.
After an extensive search, Shiji’s Infrasys Cloud POS emerged as the optimal choice. With Infrasys in place, Travel Charme experienced a significant improvement in their F&B operations. The newfound reliability allowed for quick menu adjustments and efficient order processing and eliminated the need for frequent system restarts, resulting in uninterrupted service to guests. Meanwhile, Infrasys’ analytics empowered Greg to make data-driven decisions, optimizing menu offerings and improving team performance. Ultimately, Shiji’s Infrasys Cloud POS not only simplified tasks for the team but also enhanced the guest experience.
“It is an honor to work with Travel Charme! Our solutions are in use in thousands of hotels around the world but we work with each customer individually, ensuring that the level of service is what they need to operate smoothly. Our POS solution is one of the many ways we help great hotels deliver great service,” said Wolfgang Emperger, Senior Vice President and General Manager – Europe, Africa and UK.
The successful collaboration between Travel Charme Strandhotel Bansin and Shiji’s Infrasys Cloud POS paints a compelling picture of the transformative power that innovation brings to the hospitality industry. Shiji remains committed to driving excellence, efficiency, and seamless guest experiences through its cutting-edge solutions.
About Shiji
Shiji is a multi-national technology company that provides software solutions and services for enterprise companies in the hospitality, food service, retail, and entertainment industries, ranging from hospitality technology platforms, hotel property management solutions, food and beverage and retail systems, payment gateways, data management, online distribution and more. Founded in 1998 as a network solutions provider for hotels, Shiji today comprises over 5,000 employees in 80+ subsidiaries and brands in over 31 countries, serving more than 91,000 hotels, 200,000 restaurants, and 600,000 retail outlets. For more information visit shijigroup.com
About Travel Charme Hotels & Resorts
The name Travel Charme Hotels & Resorts stands for a unique collection of currently eleven individual holiday hotels in the four- to five-star category in Germany and Austria. The hotels are located on the Baltic Sea in Kühlungsborn and on the islands of Rügen and Usedom. Another location is Wernigerode in the Harz Mountains. In Austria, the hotels are located on Lake Achensee in Tyrol, in Kleinwalsertal and in Werfenweng in Salzburger Land. In 2023, the Grand Hotel Straubinger and the Hotel Badeschloss opened their doors in Bad Gastein. Further information at www.travelcharme.com
