In this episode, we’re joined by Remington Hospitality CEO Sloan Dean, who shares his experience and insights on what it takes to successfully transition into managing a new hotel, and ensure both the staff and the property thrive under new leadership.
Listen now to learn about:
- The Importance of Associates: Discover why the associates are the first priority in any hotel takeover and how to manage their fears and expectations during the transition.
- Effective Communication: Learn about the significance of town halls, rallies, and direct communication from leadership to calm fears and build excitement among the teams.
- Leadership Selection: Understand the process of evaluating and selecting the right general manager who aligns with the needs of both your organization and the owner.
- Iterative Training Approach: Hear about Remington’s unique approach to training and integrating new team members.
- Recruitment Strategies: Gain insights into how being a high-energy, pro-associate employer helps in recruiting the best talent in the industry.
If you liked this episode, you may like this other one with Sloan:
Being The “Chief Recruiting Officer”
Thoughts, questions, suggestions? Send me a text message
This episode is brought to you with support from Sojern. I teamed up with Sojern to study how hoteliers use data to drive revenue and build stronger guest relationships. You can see what we found in this research report: How Hotel Brands Are Using First-Party Data to Drive Revenue & Build Stronger Relationships.
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Music by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands
