Don’t Overlook The Role of Sales – Brock Taylor, Cameo Beverly Hills

In this episode, Brock Taylor, General Manager at Cameo Beverly Hills, shares insights into the sales role in hospitality and its critical importance to the success of a hotel.

• Understanding the Sales Role in Hospitality (01:33) – why sales matters in a hotel setting.
• Misconceptions About Sales in Hospitality (02:54) – including the idea that sales is only about direct selling and the importance of being hospitable and understanding guests’ needs.
• Day in the Life of a Sales Professional (03:57) – overview of what a typical day might look like for a sales professional in hospitality, including the different segments they might focus on and the key traits needed for success.
• Importance of Listening and Understanding Guests (06:00) – the importance of being a good listener to understand and meet the complex needs of guests, especially for event organizers and larger groups.
• Current Opportunities at Cameo Beverly Hills (06:55) – current job openings on the sales team at Cameo Beverly Hills and the qualities they are looking for in new team members.

See career opportunities at Cameo Beverly Hills here.

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Music by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands