Sustainable Hospitality: Real Steps, Real Impact – Christian de Boer, Jaya House Hotels

In this episode, Christian de Boer, Managing Director of Jaya House Hotels, shares his innovative approach to sustainability in the hospitality industry, demonstrating how hotels can embrace eco-friendly practices without compromising guest satisfaction.

• Christian’s journey to sustainability (01:26) – Learn about the initial steps Christian took to ban single-use plastics in 2016 and the challenges he faced.
• Innovative solutions for reducing plastic use (02:27) – Discover how employing local families to make bamboo straws and producing their own toiletries has benefited both the environment and the community.
• Guest satisfaction and sustainability (02:59) – Understand how guests have responded positively to these changes and how it has enhanced their experience.
• Practical steps for hotels to reduce plastic (04:22) – Get actionable insights on replacing plastic items with sustainable alternatives, such as bamboo toothbrushes and glass bottles.
• Impact on local communities (11:09) – Hear about the broader impact of these initiatives on the local community and the environment in Cambodia.
• Challenges and future of sustainability in hospitality (13:11) – Explore the ongoing challenges and the future outlook for sustainability in the hospitality industry, including the role of large hotel groups and international organizations.

If you enjoyed this episode, you may also enjoy:

1. This Is What Being Radically Guest-Focused Looks Like – Christian de Boer, Jaya House Hotels
2. Does TripAdvisor Still Matter for Hotels in 2024? (Reputation Management Masterclass) – Christian de Boer, Jaya House Hotels
3. Our other episodes on sustainability 

You can also watch our full conversation on the Hospitality Daily YouTube channel.

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Music by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands