Enso Connect, a guest management platform, helping short-term rentals and boutique hotels to digitize and monetize guest experience, announces a major update to their AI-powered Unified Inbox.
The Challenge of Short-Term Rental Guest Communication
Exceptional service is the cornerstone of hospitality. Industry professionals invest significant time and emotional labor interacting with guests, addressing needs, and resolving complaints. Enso Connect’s Unified Inbox V2 aims to streamline these crucial interactions.
Leveraging smart automation, AI, and data analysis, Unified Inbox V2 empowers hospitality teams to efficiently manage guest conversations, providing immediate support and excellent service.
What’s New in Enso Connect’s Unified Inbox V2?
Our latest update focuses on enhancing speed, quality, and revenue potential in your communications. Building on our reliable multi-channel integration and smart automation, we’ve added AI-powered features to take your guest interactions to the next level.
The upgraded AI Messaging, Saved Replies, Knowledge Base, Quick Commands, Powerful Filters and Multi-Audience Communication are all designed to help property managers and teams achieve Inbox Zero, provide remarkable guest service, and unlock revenue potential in every interaction.
Key Enhancements
EnsoAI: Your Team’s Ultimate Ally
EnsoAI empowers your team to respond instantly in any language, maintaining your brand’s tone and style. It learns from each interaction, ensuring consistent, high-quality replies 24/7, 365 days a year.
Efficiency In Personalization
Transform every message into an opportunity for an unforgettable guest experience with our intuitive shortcuts and quick replies.
Proactive Insights for Stellar Service
EnsoAI goes beyond responding – it analyzes guest sentiment, flags potential issues, and helps maintain your 5-star ratings. Stay ahead of guest needs and expectations.
Professional Branding Made Easy
Customize your inbox with your business email and phone number, streamline workflows with filters, and set up your account using expert-crafted templates. Showcase your brand identity effortlessly.
Comprehensive Performance Dashboard
Our intuitive dashboard, powered by EnsoAI, highlights trends and provides actionable insights. Continuously enhance your guest experience with data-driven decision making.
“I love the idea of buying back your time, and our Unified Inbox V2 has been planned and designed with this concept in mind. It’s not just about speed and convenience; it’s about turning every conversation into an opportunity for revenue. By letting automation and AI handle the repetitive tasks, you can focus on what truly matters—delivering exceptional hospitality,” says Francois Gouelo, Co-founder and CEO of Enso Connect.
Here’s what our first Beta users are saying: “I think it’s unique to what’s on the market, to have a unified inbox that represents more functions within the business.” “It’s definitely a unified inbox with the actual meaning of a unified inbox.”
Availability The Unified Inbox V2 update is now live across all Enso Connect accounts.
