Breaking The Burnout Cycle: What I’ve Learned About Sustainable Career Success in Hospitality – Jennifer Krapp, The Indigo Road Hospitality Group

In this episode, Jennifer Krapp, head of restaurant operations at The Indigo Road Hospitality Group, shares her journey in hospitality and the importance of self-care in avoiding burnout.

Listeners will learn:

• How Jennifer’s love for hospitality and acts of service started at a young age (01:43)
• The inflection point in her career that put her on the path to where she is today (04:28)
• How Jennifer kept going and led her team through a major setback (06:27)
• The importance of mindset and resilience in handling challenges (07:08)
• Jennifer’s role at The Indigo Road Hospitality Group and her experience opening 14 restaurants in three and a half years (09:26)
• Her personal experience with burnout and the steps she took to recover (10:09)
• The daily practices Jennifer has implemented to avoid burnout, such as morning exercise and setting boundaries between work and home life (11:49)
• The importance of making time for self-care (14:57)

If you enjoyed this, check out my other episodes with leaders from The Indigo Road Hospitality Group, including:

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Music by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands