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Guesty extends AI capabilities with new…

  • Kate Harden-England
  • 13 September 2024
  • 2 minute read
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This article was written by Travolution. Click here to read the original article

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Property management software platform Guesty AI has announced the launch of two new AI features.

The firm that specialises in short-term rentals and hospitality revealed Guesty’s AI Assistant website builder and ReviewSmart AI. 

These tools are designed to empower property managers to easily create attractive, engaging websites and quickly gain valuable insights from negative guest feedback.

Guesty’s built-in AI Assistant website builder empowers property managers to effortlessly create visually stunning web pages and compelling copy in minutes. 

The AI Assistant also provides SEO for optimised web pages, ensuring that properties stand out in a crowded market and are discovered more easily. 

Since its beta launch, the AI Assistant has already been adopted by 25% of Guesty’s website builder users.

While the ReviewSmart AI feature is an intelligent analytics tool that categorises negative guest reviews into actionable insights. 

By organising feedback into key areas such as noise, cleanliness, check-in, communication, and guest expectations, property managers can quickly identify and address issues, ensuring a consistently high-quality guest experience. 

This advanced tool saves time by automating the review analysis process and also empowers property managers to make data-driven decisions that enhance operations and boost guest satisfaction. 

It’s already one of Guesty’s more popular dashboards among its advanced users. 

TTI addresses AI uses at its annual conference
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TTI addresses AI uses at its annual conference

“These practical AI capabilities reinforce Guesty’s position at the forefront of innovating the hospitality industry,” said Amiad Soto, CEO of Guesty. 

“Our commitment is to consistently enhance our platform, making it easier for property managers to optimize bookings, streamline operations, and elevate the guest experience. The response from our users so far has been incredibly enthusiastic.

He added: “More and more, property managers are recognizing the benefits of brand building, and we look forward to continuing to deliver the valuable tools that empower them to grow their brand simply and effectively. AI-driven efficiency is essential for property managers, ensuring they have the time to focus on what they do best: providing a best-in-class guest experience.”

Please click here to access the full original article.

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