Dusit Hotels and Resorts, part of the Dusit International Group, has partnered with OKKAMI, a leading hotel technology provider, to launch the new Dusit Hotels & Rewards app. Now available for download on both the App Store and Google Play Store, the app is designed to provide a seamless, contactless experience for guests staying at any Dusit property worldwide. This innovative collaboration highlights Dusit’s commitment to enhancing the guest experience through cutting-edge technology.
Key Features of the Dusit Hotels & Rewards App
The app offers a wide range of features tailored to meet the diverse needs of global travelers. With support for over 20 languages, the Dusit Hotels & Rewards app ensures that guests from different countries can easily navigate in their preferred language. It also includes live chat and social media live chat support, allowing guests to connect with hotel staff in real time through various channels.
Guests can stay updated on promotions and important updates through the promotion and notification tool, while the QR code and eMenu feature allows for a contactless dining experience. In addition, the app incorporates the OKKAMI Inventory Management System, which helps hotels manage resources efficiently and provide top-notch service.
Enhancing Convenience with Advanced Functionalities
The Dusit Hotels & Rewards app integrates several useful functions to improve the overall guest experience. Guests can conveniently book spa services using the spa booking and management system, which are also connected to third-party providers. The app also features the Guest Requests Dashboard, where guests can submit and track their requests, ensuring a swift response from the hotel staff.
For a streamlined check-in process, the app includes Opera PreCheck In and Omni-Channel Pre-Check In, making it easier for guests to complete their check-in before arriving at the property. The app also creates Brand Guest Profiles, allowing hotels to personalize the guest experience based on their preferences and past stays. Additionally, the Activity and Experience Booking feature enables guests to browse and manage bookings for activities and experiences offered at the hotel.
