NDC-based offers now available on the platform
Travel-as-a-Service platform, Spotnana, has announced it now has a direct integration with British Airways, to provide customers and partners with full access to the airline’s content and comprehensive servicing capabilities including disruption management.
The partnership with British Airways includes new fully automated, self-service disruption management capabilities, for schedule changes and the ability for travellers to seamlessly cancel or rebook via a single click when a trip is disrupted.
Besides these disruption management capabilities, Spotnana’s direct integration with the carrier provides its customers and partners access to BA’s travel content at the best prices and seamless global servicing throughout the traveller journey, including the ability to contact BA directly and know that any adjustments to their reservations will sync to their Spotnana trip record.
Spotnana’s platform now supports British Airways’ NDC-based offers and capabilities throughout all stages of a trip from shopping through to servicing.
It also includes additional price points (APP), access to more ancillaries, self-service exchanges and cancellations, synchronised servicing and elimination of cost recovery surcharges.
