How We Make Every Employee Care About the Guest Experience – Eva Klausner, Numa

In this episode, Eva Klausner, Director of Guest Experience at Numa, shares how Numa creates and sustains a truly guest-focused culture.

This episode is hosted by our guest experience correspondent, Danica Smith, founder of MorningStar GX. 

A few more resources:

If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!

Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands