In an industry where guest satisfaction and efficiency are critical to success, HM Hotels successfully integrated Shiji’s groundbreaking AI-powered functionality, Reviewpro Reputation to respond to guest reviews. This marked a significant milestone in AI-driven guest engagement, setting a new benchmark for the hospitality sector.
HM Hotels & whala!hotels and are two distinct hotel brands under the umbrella of HM Hotels, a family-owned company established in 2002. The company operates a diverse portfolio of hotels across Mallorca, Mexico, and the Dominican Republic, focusing on delivering quality services and promoting sustainable development within local communities. Always seeking innovative solutions, HM Hotels led the way in adopting AI-driven automation to revolutionize review management.
