Think revenue management is just for the big hotel chains or that it’s all about jacking up prices? Believe me when I say, as the COO of a revenue management consulting firm, that at least one of these misconceptions is draining your hotel’s profits faster than a leaky faucet. Let’s debunk some of these myths and set the record straight.
Debunking Common Revenue Management Myths (Article Summary)
- Myth #1: “We don’t need a revenue manager; we already have an RMS.”
- Myth #2: “Revenue management is only for large hotels or chains.”
- Myth #3: “Our hotel doesn’t have the right type of clientele for this.”
- Myth #4: “Revenue management is only for hotels with deep pockets.”
- Myth #5: “It causes overbooking and angry guests.”
- Myth #6: “It kills the personal touch in hospitality.”
- Myth #7: “We don’t have enough data to implement it.”
- Myth #8: “It’s too complicated for us.”
- Myth #9: “It’s just about jacking up prices.”
- Myth #10: “My gut feeling beats any system.”
- Myth #11: “Repeat guests hate dynamic pricing.”
- Myth #12: “Revenue management is too expensive for our little hotel.”
- Myth #13: “Our hotel is different, revenue management won’t work here.”
- Myth #14: “It won’t fix our rate parity mess.”
- Myth #15: “We don’t need outside help—we’ve got it.”
Myth #1: “We don’t need a revenue manager; we already have an RMS.”
A RMS is like a high-tech oven—it can bake the cake, but it can’t decide which cake to bake or when to serve it. Even though these systems can make decisions on their own, real leaps in performance come from human expertise that can interpret data, set strategies, and make nuanced decisions that align with your hotel’s unique goals.
Myth #2: “Revenue management is only for large hotels or chains.”
Whether you’re running a 10-room guesthouse or a 300-room resort, revenue management always works. Heck, even a one-room Airbnb can rake it in with the right strategy.
In fact, I’d argue that small hotels have the most to gain. Why? Because a little optimisation goes a long way. With dynamic pricing and smarter forecasting, these properties can outperform the big chains, without a marketing army or loyalty program.
Myth #3: “Our hotel doesn’t have the right type of clientele for this.”
Every guest—yes, every single one—reacts to pricing. From the budget backpacker to the ultra-luxury spender, it’s all about perceived value.
The key? Align your pricing with each market segment. Get it right, and you’ll fill rooms without scaring off anyone. Get it wrong, and you’ll either leave money on the table or turn people away.
Smart revenue management isn’t about charging more—it’s about charging right.
Myth #4: “Revenue management is only for hotels with deep pockets.”
Wrong. You don’t need a fancy RMS with bells and whistles to play this game. At its core, revenue management is about strategy, not software. There are plenty of low-cost revenue management tools that get the job done if you know how to use them.
Myth #5: “It causes overbooking and angry guests.”
Only if you’re flying blind. Strategic overbooking is a science, not a gamble. When done right, it covers cancellations and no-shows without turning away actual guests. It’s about precision, not panic.
Myth #6: “It kills the personal touch in hospitality.”
Quite the opposite. When your pricing and inventory run like a well-oiled machine, your team has more time to wow guests. Tech handles numbers. Humans handle experiences. That’s the winning combo.
Myth #7: “We don’t have enough data to implement it.”
Every hotel generates data—from occupancy rates to guest preferences. Even with limited information, patterns can be identified and strategies developed to improve performance.
Myth #8: “It’s too complicated for us.”
Look, not everyone is born a revenue manager. Start with the basics. Build up. It’s not rocket science—it’s just pattern recognition and smart decisions.
Myth #9: “It’s just about jacking up prices.”
Nope. It’s about pricing smart, not pricing high. Sometimes you need to drop rates to fill beds, sometimes you raise them to maximise profit. It’s all about timing.
Myth #10: “My gut feeling beats any system.”
Sure, experience matters. But data doesn’t lie. Combine your gut with data, and you’ve got a real edge. Intuition alone leaves money on the table.
Myth #11: “Repeat guests hate dynamic pricing.”
People understand that different dates mean different rates—just like airline tickets. Be transparent. Sell value, not just price, and they’ll keep coming back.
Myth #12: “Revenue management is too expensive for our little hotel.”
Wrong again. Even small hotels can see massive ROI with the right strategy. It’s an investment, not a cost.
Myth #13: “Our hotel is different, revenue management won’t work here.”
Every hotel thinks it’s different. And that’s fine. Revenue management adapts to your reality, not the other way around.
Myth #14: “It won’t fix our rate parity mess.”
Actually… it will. A good strategy keeps your pricing aligned across all channels, reducing headaches and lost bookings.
Myth #15: “We don’t need outside help—we’ve got it.”
Then why are your numbers flat? Even the best operators hit blind spots. Outsourcing isn’t a weakness—it’s a smart play to outperform your competition.
Final Word: Stop Believing the Myths. Start Chasing Results.
At the end of the day, revenue management isn’t a luxury—it’s survival. Hotels that still ignore it? They’re just leaving money on the floor.
As a revenue management consulting company, we’ve seen it all: boutique hotels, resorts, hostels, city apartments—you name it. Every single property benefits from a smarter strategy. Not by guessing. Not by “gut.” But by using data, timing, and brains to outmanoeuvre the market.
So here’s the deal: stop chasing myths. Start chasing results.
Because in this game, those who manage revenue… manage to win.
Cheers,
Remko
PS: Need help with turning your hotel into a revenue-making machine? With our revenue management consulting services or hotel consulting services, we turn your hotel into a market leader.
Remko West
COO & Co-Founder @ Xotels
+34628709540
Xotels
