Hotels using the Mirai Booking Engine can now use Visito’s AI agents to automate guest support and drive direct bookings. The integration connects directly with Mirai and your existing messaging channels, creating a unified system for managing all guest communication without disrupting your current workflow.
These AI agents work around the clock to boost direct bookings by handling both support and booking conversations. Whether guests are asking about amenities or looking to book a room, the AI agents guide them through the entire process. This turns more conversations into confirmed reservations while your staff focuses on higher-value interactions.
What is Visito?
Visito is a suite of AI agents built specifically for hotels to automate guest engagement, 24/7. Hotels can automatically resolve over 90% of guest questions and automate the direct booking process, from sharing real-time rates and availability to completing reservations directly in chats, all while supporting guests in over 100 languages.
All guest messages from WhatsApp, Instagram, Facebook Messenger and website live chats flow into one dashboard, giving hotels complete visibility and control over every conversation. Visito handles routine support and booking requests on its own, and when guests need additional help, it seamlessly hands off the conversation to your hotel staff.
What are the key features of Visito?
- Instant replies, 24/7: automatically resolve over 90% of incoming questions around the clock.
- One inbox, for all channels: manage conversations from WhatsApp, Instagram, Messenger and your website in one central dashboard.
- Real-time pricing and availability: guests see real-time availability and pricing and can book directly through the chat.
- 100+ languages: automatically communicate clearly with international guests in their native language.
- Seamless human handoff: whenever guests need specific attention, conversations are handed off to hotel staff via desktop or mobile apps.
- Multi-property management: ideal for hotel groups or chains, allowing centralized management of multiple properties through one Visito account.
How does Visito benefit Mirai hotels?
Visito’s integration with Mirai allows guests to receive instant, accurate booking quotes directly in chat. Information such as room availability, pricing, images and descriptions presented by Visito, always matches exactly what guests will see when booking directly through your website.
- Boost direct bookings: easily convert guest chats into confirmed reservations.
- Reduce support workload: deliver world-class support without scaling headcount.
- 24/7 guest experience: provide instant, personalized assistance around the clock.
I’m interested. How do I get started?
If you are already using Mirai’s booking engine, you can go to Visito www.visitoai.com to get started and create your account. You can also reach out to your account manager, who will assist you with the setup and answer any questions you have.
