10 Minutes News for Hoteliers 10 Minutes News for Hoteliers
  • Top News
  • Posts
    • CSR and Sustainability
    • Events
    • Hotel Openings
    • Hotel Operations
    • Human Resources
    • Innovation
    • Market Trends
    • Marketing
    • Mergers & Acquisitions
    • Regulatory and Legal Affairs
    • Revenue Management
  • 🎙️ Podcast
  • 👉 Sign-up
  • 🌎 Languages
    • 🇫🇷 French
    • 🇩🇪 German
    • 🇮🇹 Italian
    • 🇪🇸 Spain
  • 📰 Columns
  • About us
10 Minutes News for Hoteliers 10 Minutes News for Hoteliers 10 Minutes News for Hoteliers
  • Top News
  • Posts
    • CSR and Sustainability
    • Events
    • Hotel Openings
    • Hotel Operations
    • Human Resources
    • Innovation
    • Market Trends
    • Marketing
    • Mergers & Acquisitions
    • Regulatory and Legal Affairs
    • Revenue Management
  • 🎙️ Podcast
  • 👉 Sign-up
  • 🌎 Languages
    • 🇫🇷 French
    • 🇩🇪 German
    • 🇮🇹 Italian
    • 🇪🇸 Spain
  • 📰 Columns
  • About us

Everything you need to know about Banquet Event Orders (BEO)

  • Agustina Lagos
  • 27 August 2025
  • 4 minute read
Total
0
Shares
0
0
0

This article was written by Mews. Click here to read the original article

What are Banquet Event Orders (BEOs)?

Think of your Banquet Event Orders (BEO) as the script of a film-only in this case, the film is your event. This essential document acts as a contract between the hotel and the client, listing every element needed to bring the event to life: from the layout of the spaces and catering to audiovisual equipment and decoration. Each and every detail, big or small, has its place in the BEO.

The true value of a BEO lies in its ability to accurately align customer expectations with the hotel’s capabilities, ensuring that each department understands exactly what is expected of them. This reduces potential misunderstandings and errors, creating a clear roadmap for everyone involved. Every type of event should have a service order, regardless of its size or complexity.

For instance, think about organising a day full of meetings in different rooms, each with its own catering needs. For this scenario, a separate BEO should be prepared for each meeting, ensuring that each space is configured according to its unique requirements. This way, each department will have access to the relevant BEOs in order to deliver the required services, ensuring a flawless execution of every aspect of the event.

Why Connectivity Is Now Central to Hotel Performance
Trending
Why Connectivity Is Now Central to Hotel Performance

ordenes-de-servicio-para-eventos

What should be included in a Banquet Event Order (BEO)

When it comes to organising events, details are everything. An effective BEO must be comprehensive and clear, and it should include the following essential elements:

1. Event information

Start with some basic info: the date, time, duration, and name of the event. These are the pillars that support everything else.

2. Client Details

Just as important as the event itself is knowing who is behind it. This includes the contact information of the organizer and the person in charge on the day of the event, ensuring smooth communication.

3. Space setup

Picture the perfect setting: seating arrangements, tables, and any particular features of the space, and lay it out on a detailed plan. This is key in order to bring the client’s view to life.

4. F&B

A clear breakdown of the selected menu, the times for each service, and any special dietary requirements is essential to ensure that every guest’s palate is satisfied.

5. AV & tech equipment

From microphones to projectors, make sure that you have listed every single piece of equipment needed, along with the required layout and technical support, including the possible need for external suppliers.

6. Decor & atmosphere

Set the tone for the event with a decoration that speaks to your customers: themes, colour palettes, floral arrangements, and any other elements that contribute to the desired atmosphere.

7. Parking service

If the event provides parking, state whether it will be available to attendees, the number of spaces reserved, and if it will be valet parking or self-service.

8. Staff

From waiters to security, every member of the team plays a crucial role. Make sure that their roles, schedules, and responsibilities are clearly outlined.

9. Timeline

A detailed schedule is the backbone of your event: assembly times, key moments, and dismantling must be timed perfectly.

10. Payment & policies

Financial terms, such as deposits and cancellation policies, should be clear from the very beginning, avoiding any last-minute surprises.

Every single one of these elements is a piece of the puzzle that, when carefully put together, ensures a memorable and smooth event.

crear-tu-beo

Key points to consider when designing your BEO

When you create a Banquet Event Order (BEO), you are not just organising an event, you are orchestrating a remarkable experience. Here are some tips that will help you turn standard planning into professional-level event management:

1. Accuracy and Setup

Clarity is your best ally. A detailed BEO removes any ambiguities and lays down the foundation for a smooth event. Go beyond simply listing furniture and equipment; illustrate your event setting with a detailed floor plan that shows the arrangement of podiums, tables, chairs, and technology. This level of detail helps you ensure that every element is exactly where it should be.

2. Flexibility

Events are dynamic, and last minute changes are part of the game. Be ready to adjust your approach with clear procedures on how to make changes as you go. This flexibility is vital and is supported by an efficient communication system.

3. Communication

Keep your communication channels open with everyone involved: customers, suppliers, and your team. The contact information for any external providers should be at hand, and regular meetings with the team will ensure that everyone is on the same page, understands their roles, and is ready to adapt to any changes.

4. Pricing

Everything has a price, and every price should be reflected in the budget. From equipment rental to decoration, make sure that each requested service is clearly priced and addressed. Events often involve additional costs; don’t let any of them slip through your fingers.

5. Review and confirmation

Before closing the BEO, schedule a meeting with all the parties involved. This is the moment to fine-tune details, confirm agreements, and make sure that every piece of the puzzle fits together seamlessly.

6. Technology integration

Ensure that you use software that allows you to integrate the BEO into the hotel management system, enabling all departments to access up-to-date information at all times. At Mews we approach every space in the hotel differently, that’s why we offer event management options in our hotel software. This makes the process easier both for clients who want to book a space in the hotel and for the departments involved, since everyone can access the information directly through the same PMS.

Conclusion

BEOs are not just documents; they are the compass that guides every detail involved in the management of an event, ensuring harmony and understanding among everyone involved. If we go back to where we started, the key to giving our guests a remarkable experience is paying close attention to the details. The more information we have about the event our customers have in mind, the more precise we will be when organising it, and the more we will be able to avoid unforeseen circumstances and raise the standard of the experiences we offer. Ultimately, in the world of events, details don’t just matter-they are everything.

Please click here to access the full original article.

Total
0
Shares
Share 0
Tweet 0
Pin it 0
You should like too
View Post
  • Hotel Operations

Leading Through a Firestorm – Gregory Day, Malibu Beach Inn

  • Automatic
  • 25 October 2025
View Post
  • Hotel Operations

I’ve lost count of the “top trends for 2026” lists in my feed.🚩 So instead, here's my take: anti-trends — the things I believe still make the difference in hotel performance. Not what's in. Not… | Thijs de Boer | 10 comments

  • Thijs de Boer
  • 24 October 2025
View Post
  • Hotel Operations

In-Room Herbal Tea Is the Most Effective Cost-Per-Unit Wellness Amenity

  • Monette Canawin
  • 23 October 2025
View Post
  • Hotel Operations

Inside the Malibu Beach Inn Turnaround: The Two-Year Journey to the Top of Luxury Hospitality – Gregory Day

  • Josiah Mackenzie
  • 23 October 2025
View Post
  • Hotel Operations

Best practices for hotel supply chain in the hospitality industry

  • Jessica Freedman
  • 23 October 2025
View Post
  • Hotel Operations

Hospitality Leaders Reflect on Career Lessons and Growth Tips

  • Suzanne
  • 22 October 2025
View Post
  • Hotel Operations

Why guests still chase free room upgrades

  • Automatic
  • 21 October 2025
View Post
  • Hotel Operations

7 ways to become a hotel owner without being uber-wealthy

  • HOTELSMag.com
  • 20 October 2025
Sponsored Posts
  • What does exceptional hospitality look like today? Download SOCIETIES Magazine

    View Post
  • Winning the World Cup of Demand: A Revenue Management Playbook for Major Events – LodgIQ

    View Post
  • The Practical Guide to Hotel Automation

    View Post
Latest Posts
  • Leading Through a Firestorm – Gregory Day, Malibu Beach Inn
    • 25 October 2025
  • IHG bringing Kimpton brand to Salzburg, Austria
    • 25 October 2025
  • New on the Menu: A savory Japanese custard and a sweet Catalan one
    • 24 October 2025
  • Five on Friday: October 24th, 2025
    • 24 October 2025
  • Rosewood launches new campaign to prioritise bespoke experiences
    • 24 October 2025
Sponsors
  • What does exceptional hospitality look like today? Download SOCIETIES Magazine
  • Winning the World Cup of Demand: A Revenue Management Playbook for Major Events – LodgIQ
  • The Practical Guide to Hotel Automation
Contact informations

contact@10minutes.news

Advertise with us
Contact Marjolaine to learn more: marjolaine@wearepragmatik.com
Press release
pr@10minutes.news
10 Minutes News for Hoteliers 10 Minutes News for Hoteliers
  • Top News
  • Posts
  • 🎙️ Podcast
  • 👉 Sign-up
  • 🌎 Languages
  • 📰 Columns
  • About us
Discover the best of international hotel news. Categorized, and sign-up to the newsletter

Input your search keywords and press Enter.