10 Minutes News for Hoteliers 10 Minutes News for Hoteliers
  • Top News
  • Posts
    • CSR and Sustainability
    • Events
    • Hotel Openings
    • Hotel Operations
    • Human Resources
    • Innovation
    • Market Trends
    • Marketing
    • Mergers & Acquisitions
    • Regulatory and Legal Affairs
    • Revenue Management
  • 🎙️ Podcast
  • 👉 Sign-up
  • 🌎 Languages
    • 🇫🇷 French
    • 🇩🇪 German
    • 🇮🇹 Italian
    • 🇪🇸 Spain
  • 📰 Columns
  • About us
10 Minutes News for Hoteliers 10 Minutes News for Hoteliers 10 Minutes News for Hoteliers
  • Top News
  • Posts
    • CSR and Sustainability
    • Events
    • Hotel Openings
    • Hotel Operations
    • Human Resources
    • Innovation
    • Market Trends
    • Marketing
    • Mergers & Acquisitions
    • Regulatory and Legal Affairs
    • Revenue Management
  • 🎙️ Podcast
  • 👉 Sign-up
  • 🌎 Languages
    • 🇫🇷 French
    • 🇩🇪 German
    • 🇮🇹 Italian
    • 🇪🇸 Spain
  • 📰 Columns
  • About us

Fiserv Acquires CardFree to Bolster Clover’s Hospitality and Restaurant Capabilities

  • Automatic
  • 4 September 2025
  • 2 minute read
Total
0
Shares
0
0
0

This article was written by Hospitality Technology. Click here to read the original article

image

NYC-based cookie brand Chip City Cookies has partnered with Square to power its nationwide expansion. 

With Square’s all-in-one restaurant platform, Chip City has transformed operations – from customer experience to back-of-house insights – giving its teams the tools they need to scale efficiently without losing the magic that made the brand well-loved. 

Scaling is one of the biggest challenges facing restaurant operators of all sizes. That theme took center stage at a recent Restaurant Technology Network Town Hall, where leaders from Clay Handi, Amy’s Drive-Thru, Monical’s Pizza, and Flynn Group shared how they’re navigating growth while staying true to their brands.

For Chip City Cookies, the answer has been technology. By partnering with Square, the fast-growing cookie brand has transformed everything from customer experience to back-of-house insights — giving its teams the tools to expand efficiently without losing the magic that made the brand beloved in the first place.

Focused  on Hospitality

Founded in 2017 as a casual baking competition between friends, Chip City switched to Square in 2020. With Square’s platform underpinning their growth, they have expanded from five stores to more than 50 stores across nine states. With plans to continue expanding, the team chose Square for a tech stack that could match their momentum. Today, Square powers everything from point-of-sale and loyalty to labor management and back-of-house performance insights – helping Chip City stay nimble, data-driven, and focused on hospitality.

Everything announced at Meta Connect 2024
Trending
Everything announced at Meta Connect 2024

“At Chip City, delivering a great guest experience starts with smooth operations behind the scenes,” said Peter Phillips, CEO and Co-Founder of Chip City, pictured right. “Square makes everything easier – training staff, managing menus, tracking performance – so we can focus our energy on the ideas that drive the brand forward, like new flavor drops, social moments, and creative marketing.”

Across their locations, Chip City is utilizing Square Register and Square Terminal for streamlined order-taking and payments, ensuring a quick and easy experience for both customers and staff. On the backend, Square Dashboard delivers real-time performance insights across all locations, allowing leadership to fine-tune everything from store hours to cookie flavors. These data learnings support everything from site selection to strategic investments and fuel Chip City’s continued rise as a leader in the dessert category.

As the brand expands, so does its investment in guest-centric technology – Chip City also credits Square Loyalty with driving repeat business. With every cookie purchase, guests earn points toward future rewards – a simple yet powerful tool that has helped turn first-time customers into devoted regulars. “We’ve had tremendous success with our Square Loyalty program, and our customers are repeat customers for the most part,” Phillips added.

This investment in technology and the growth this tech has unlocked has also helped Chip City secure venture capital for continued expansion, raising a total of $17.5M from Danny Meyer’s Enlightened Hospitality.

Please click here to access the full original article.

Total
0
Shares
Share 0
Tweet 0
Pin it 0
You should like too
View Post
  • Categorizing...

Melia to debut branded residences in Miami

  • Eloise Hanson
  • 24 October 2025
View Post
  • Categorizing...

Here we are: Best Innovative Environmental Protection Initiative

  • m.welsch
  • 24 October 2025
View Post
  • Categorizing...

Is the hotel industry still performing well despite an unstable global environment?

  • m.welsch
  • 24 October 2025
View Post
  • Categorizing...

TV’s Anna Campbell-Jones appearing at Cherry Picked Pop Up in Glasgow

  • Sophie Weir
  • 24 October 2025
View Post
  • Categorizing...

How Attentive Listening & Autonomy Are the Secrets to Our Five-Star Service – Gregory Day

  • Josiah Mackenzie
  • 24 October 2025
View Post
  • Categorizing...

How Attentive Listening & Autonomy Are the Secrets to Our Five-Star Service – Gregory Day

  • Josiah Mackenzie
  • 24 October 2025
View Post
  • Categorizing...

Dezeen Awards China 2025 winners revealed at party in Shanghai

  • Kaia Wang
  • 24 October 2025
View Post
  • Categorizing...

60% of U.S. property managers predict revenue growth amid ongoing challenges

  • By Abby Crotty
  • 24 October 2025
Sponsored Posts
  • What does exceptional hospitality look like today? Download SOCIETIES Magazine

    View Post
  • Winning the World Cup of Demand: A Revenue Management Playbook for Major Events – LodgIQ

    View Post
  • The Practical Guide to Hotel Automation

    View Post
Latest Posts
  • Wunder Werkz chooses “humble materials” for Semiprecious bar in Denver
    • 26 October 2025
  • Leading Through a Firestorm – Gregory Day, Malibu Beach Inn
    • 25 October 2025
  • IHG bringing Kimpton brand to Salzburg, Austria
    • 25 October 2025
  • New on the Menu: A savory Japanese custard and a sweet Catalan one
    • 24 October 2025
  • Five on Friday: October 24th, 2025
    • 24 October 2025
Sponsors
  • What does exceptional hospitality look like today? Download SOCIETIES Magazine
  • Winning the World Cup of Demand: A Revenue Management Playbook for Major Events – LodgIQ
  • The Practical Guide to Hotel Automation
Contact informations

contact@10minutes.news

Advertise with us
Contact Marjolaine to learn more: marjolaine@wearepragmatik.com
Press release
pr@10minutes.news
10 Minutes News for Hoteliers 10 Minutes News for Hoteliers
  • Top News
  • Posts
  • 🎙️ Podcast
  • 👉 Sign-up
  • 🌎 Languages
  • 📰 Columns
  • About us
Discover the best of international hotel news. Categorized, and sign-up to the newsletter

Input your search keywords and press Enter.