RateGain Appoints Amarpreet Singh as the Chief Customer Officer to Lead our Global Client Services & Customer Experience team

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Noida, 25th September 2025: RateGain Travel Technologies Limited (RateGain), a global provider of AI powered SaaS solutions for the travel and hospitality industry, today announced the appointment of Amarpreet Singh as Chief Customer Officer. In this role, Amarpreet will lead RateGain’s global customer organization, building and scaling a tech-augmented delivery model designed to ensure seamless implementation, rapid onboarding, global support and continuous value realization across platforms.

As Chief Customer Officer, Amarpreet will work towards enhancing client experience by leveraging AI to transform the customer journey, automate support, reduce churn, and create new growth opportunities. Partnering closely with Sales, Product, and Engineering teams, he will focus on building smarter processes that deliver faster value realization and long-term customer loyalty.

With over two decades of experience, Amarpreet has held senior roles at Cvent, WNS, and Gwynniebee, leading global teams and driving technology-led success. At Cvent, he managed worldwide support, services, and implementation, delivering strong results to enhance the customer experience via CSAT, and NPS.

Bhanu Chopra, Founder and Managing Director of RateGain, said, “Amarpreet brings deep operational expertise, a strategic mindset, and a passion for delivering value to customers at scale. His leadership will be instrumental as we continue to strengthen our customer organization and leverage AI to deliver more personalized, proactive, and impactful experiences for our partners worldwide.”

Amarpreet Singh, Chief Customer Officer, RateGain, added, “I am excited to join RateGain at a time when delivering value goes beyond service to meet customer demand for timely, integrated solutions. Together with our global teams, I look forward to creating meaningful outcomes and strengthening customer trust.”

Amarpreet Singh will be based in India and will work closely with RateGain’s global teams to strengthen customer engagement and scale success across its AI powered travel platform.

About RateGain

RateGain Travel Technologies Limited is a global provider of AI-powered SaaS solutions for travel and hospitality that works with 3,200+ customers and 700+ partners in 100+ countries, helping them accelerate revenue generation through acquisition, retention, and wallet share expansion.

RateGain today is one of the world’s largest processors of electronic transactions, price points, and travel intent data—helping revenue management, distribution, and marketing teams across hotels, airlines, car rentals, cruise lines, and OTAs drive better outcomes. Founded in 2004 and headquartered in India, RateGain works with 26 of the Top 30 Hotel Chains, 25 of the Top 30 Online Travel Agents, 3 of the Top 4 Airlines, and all the top car rentals, including 15 Global Fortune 500 companies, unlocking new revenue every day. For more information, please visit www.rategain.com.