3 October 2025 - 10 Minutes News for Hoteliers - Page 4

5 min

A month of purpose: MGallery Collection stands against Breast Cancer this October

For its seventh year, MGallery Collection, a refined portfolio of luxury boutique hotels, is supporting Pink October Breast Cancer Awareness Month, by launching a series of events and initiatives across its network to raise awareness and collect donations for women affected by breast cancer each year.

6 min

Total revenue management: Hotel upselling across guest touchpoints

When most people think of hotel upselling, they often think of it as offering a guest a bigger room at check-in. But today, upselling in hotels means so much more. Every single interaction you have with a guest — from booking to pre-arrival communications to in-person conversations — is an opportunity to create both value for your guest and revenue for your property. THere’s just one key difference, and that lies in how you approach it.

AEO (Answer Engine Optimization): Winning in a conversational world

Bottom line: stop optimizing only for pages to be clicked; start optimizing answers to be cited. Why AEO now (what the data shows) Zero‑click outcomes are now the norm; a…

1 min

AEO (Answer Engine Optimization): Winning in a conversational world | Chandrasekhar Venugopal (CV) | 12 comments

𝗘𝘃𝗲𝗿𝘆𝗼𝗻𝗲’𝘀 𝘁𝗮𝗹𝗸𝗶𝗻𝗴 𝗮𝗯𝗼𝘂𝘁 𝗔𝗘𝗢 (𝗔𝗻𝘀𝘄𝗲𝗿 𝗘𝗻𝗴𝗶𝗻𝗲 𝗢𝗽𝘁𝗶𝗺𝗶𝘇𝗮𝘁𝗶𝗼𝗻). 𝗜𝘀 𝘆𝗼𝘂𝗿 𝗰𝗼𝗺𝗽𝗮𝗻𝘆 𝗺𝗼𝘃𝗶𝗻𝗴 𝗳𝗮𝘀𝘁 𝗲𝗻𝗼𝘂𝗴𝗵? I’ve been digging into Ethan Smith‘s work (CEO at Graphite) – one of the sharper minds translating…

4 min

Reading Between the Lines: What Hotel Companies Do Not Say About Gender Equality

There is a troubling disconnect in the hotel industry between public commitments and meaningful action on gender equality. Nearly every major hospitality brand now publishes impressive-sounding policies on diversity and inclusion but the reality behind the glossy corporate reports tells a different story.

4 min

Sheraton Hotels & Resorts Expands in Malaysia with the Opening of Sheraton Johor Bahru, the City’s New Landmark of Sophisticated Design & Hospitality

Sheraton Hotels & Resorts, part of Marriott Bonvoy’s global portfolio of over 30 extraordinary hotel brands, proudly announces the opening of Sheraton Johor Bahru, a modern landmark hotel poised to redefine the hospitality experience in one of Malaysia’s most dynamic cities. As the first Sheraton in Johor Bahru, this 345-room hotel brings to life the brand’s new vision as part of a worldwide transformation which focuses on design and experience signatures that foster community, gathering, and productivity in all areas of the hotel.

1 min

When Tranquillity Meets Visibility: Connecting The Surin Phuket with the Right Travellers at the Right Time

By aligning its marketing with the natural flow of the traveller’s journey, The Surin Phuket was able to strengthen its presence in a crowded market, reach more of the right…

3 min

How multi-typology strategy is designed to meet traveller demands

In the lead up to the Future Hospitality Summit - FHS World 2025, taking place at Madinat Jumeirah in Dubai from 27-29 October, we asked several industry partners about what’s next for hospitality investment in line with this year’s event theme: "Where Vision Leads, Investment Follows."

2 min

First Hospitality Adds Dual-Branded Property in Hometown Hyatt House and Hyatt Place Chicago – Medical/University District

First Hospitality, a national hotel operating, management, and development company, has assumed management and operations of the Hyatt House and Hyatt Place Chicago – Medical/University District. This dual-branded property marks First Hospitality’s fifth multi-brand hotel and expands the company’s Chicagoland presence to 16 properties.

3 min

WildPlaces Africa “Kulu Ora” Lodge to Open Q1 2026

WildPlaces Africa - renowned for its exceptional collection of camps and lodges and some of the most immersive and unique wildlife experiences in Uganda - is proud to announce the opening of Kulu Ora, its newest lodge and seventh addition to the WildPlaces portfolio, in early 2026. With Uganda Airlines’ new direct international flights (London Gatwick to Entebbe), it has never been easier to experience the Pearl of Africa.

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