Training Leaders for Success in Hospitality – Rob Paterson

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In this episode, Rob Paterson shares insights on the importance of leadership training in the hospitality industry and how to develop leaders effectively.

The importance of leadership training in hospitality – Rob discusses the critical role of leadership in hospitality and the current lack of investment in leadership development.
Leadership training as insurance – Rob explains how leadership training acts as insurance against workplace toxicity and ensures maximum output from leaders.
Challenges of promoting untrained individuals – The issue of promoting individuals without proper training and the impact it has on the organization.
Experiences with leadership training – Rob shares his personal journey, including his failures and successes, and the importance of not throwing new leaders into the “deep end.”
The role of coaching in leadership development – Rob emphasizes the need for coaching in leadership training and how it is often overlooked in the hospitality industry.
Rob’s journey to CEO – Rob talks about his own experience of becoming a CEO without formal training and the challenges he faced.
Practical and realistic leadership training – Rob discusses his approach to creating practical and realistic leadership training workshops that are relevant to the hospitality industry.