How Our Former Summer Camp Become One of The Best 100 Hotels in the World – Lisa Karvellas, Cedar Lakes Estate

• Attentive Service: Discover the importance of personalized service and how small, thoughtful gestures by staff can leave lasting impressions on guests.
• Maintaining Energy and Inspiration: Understand how Lisa and her team stay inspired and energized, especially when managing high-stakes events like weddings.
• Effective Communication: Hear about the role of communication in fostering a strong team culture, including the structure and benefits of their weekly company-wide meetings.

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Music by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands