The Keys to Hospitality Leadership Success – Jason E. Brooks

In this episode, Jason E. Brooks, a seasoned hospitality leader, discusses his latest book, “Every Leader Needs Followers.” Jason shares his motivation for writing the book, dives deep into the challenges faced by hospitality leaders today, and presents solutions that you can use today.

Listeners will learn about:

• The importance of maintaining your individuality while embracing leadership roles in hospitality.
• Balancing personal success with team success and the commitment required to achieve both.
• Jason’s unique “10 Keys” model that provides actionable strategies for transforming service managers into hospitality leaders.
• The MODEL acronym and its significance in shaping effective hospitality leadership.
• Techniques for effective onboarding that create an engaging and welcoming environment for new hires.
• The concept of creating “mini GMs” to delegate responsibilities and empower team members.
• Strategies to close the gap between operator execution and customer expectations.

Whether you’re a hospitality veteran or new to the industry, this episode offers valuable insights into leadership, team management, and creating a culture of success. Tune in to discover how you can still be yourself while using proven processes to become a successful leader in the fast-paced world of hospitality.

Follow Jason on LinkedIn, Twitter, and Instagram

If you care about hospitality, check out the Masters of Moments podcast where Jake Wurzak interviews top leaders in hospitality. His conversations with Bashar Wali and Matt Marquis are a great place to start, but also check out his solo episodes such as how he underwrites investment deals and a deep dive into GP fees you know about.

Music by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands