How I Hire Great Hotel General Managers – Jennifer Clay, Appellation

In this episode, Jennifer Clay, Vice President of Hotel Operations at Appellation, shares what she looks for when hiring general managers and the unexpected qualities that separate a great manager from a good one.

Listeners will learn:

• What Jennifer asks during interviews  (01:28)
• The connection that’s a key trait to look for (03:15)
• The importance of finding outlets to disconnect and recharge(04:14)

A few more resources:

If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!

Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands