AI Platforms are coming for Booking’s Cake
🛫 AI platforms are transforming online travel by enhancing search discovery and potentially impacting OTAs. With conversational search and transactional capabilities, AI offers a promising alternative. Yet, OTAs maintain advantages in inventory, trust, and transaction handling. Future scenarios include OTAs using AI bots, becoming back-end systems, or AI evolving into metasearch tools. Confidence in AI will be crucial for consumer trust in high-cost, low-frequency travel purchases.
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