Automatic - 10 Minutes News for Hoteliers - Page 11

4 min

Doug Kennedy’s Next Staff Training Webcast: How To Meet Luxury Brand Standards Without Sounding Robotic

📌 Doug Kennedy's next training webcast is scheduled for February 20, 2026, at Noon EDT. This 40-minute session focuses on improving luxury hotel staff's interactions to be genuine and less scripted. The webcast offers practical advice for addressing luxury guests' expectations and overcoming extensive standards. Complimentary registration is available through sponsors Travel Outlook and Track Hospitality Software. Upcoming sessions are planned for March 20 and April 17, 2026, covering hotel sales and online booking inquiries.

8 min

From Booking to Belonging: How AI is Redefining the Hotel Guest Experience

💻 AI, a game-changer for hospitality at Club Quarters, redefines personalization. By analyzing millions of data points, hotels can tailor guest experiences from booking to post-stay. AI platforms like Amenti offer real-time, seamless service, managing requests and enhancing staff efficiency. Predictive analytics enable dynamic pricing and customized marketing. This AI-driven approach meets evolving guest expectations, bridging convenience and care, ensuring personalized, anticipatory hospitality while maintaining the human touch.

4 min

Ten Luxury Trends for the 2026 Luxury Renaissance

📈 Exclusive luxury hospitality trends for the 2020s emphasize scarcity with hotels maintaining occupancy below 75 keys for privacy and bespoke service. Multigenerational travel and agriluxury offer family-friendly and agricultural experiences. Key focuses are on sustainability, cultural stewardship, and comprehensive wellness, with wellness retreats spanning 3 to 21 days. Luxury hospitality now integrates cognitive longevity treatments and "everything somm" services, enhancing guest experience pre-arrival. These trends redefine luxury as exclusive, sustainable, health-centric, and culturally enriching.

4 min

HVS Asia Pacific Hospitality Newsletter – Week Ending 30 January 2026

💵 SC Capital Partners secures SGD51.7 billion from CPPIB for Japan hospitality, focusing on hotels. TAP lists on SGX Catalist on 23 January 2026, reaching SGD88 million market cap. Million Group leases Hong Kong hotel to LINKo Living for HKD900,000/month. J. Front City buys Kobe property for JPY26.26 billion. Koramco acquires Seoul’s U5 Hotel Euljiro for KRW140-170 billion, planning rebrand. HVS, established in 1980, handles 4,500+ assignments yearly.

2 min

GCSTIMES Environmental Policy | Part 5 & 6: Product Usage Phase Management & End-of-Life Product Management

📚 Since 2011, GCSTIMES, with centers in China, US, UAE, France, and Australia, supports over 100,000 hospitality groups in 140 countries. They focus on sustainable product lifecycle management through energy-efficient operations, recyclability, and circular solutions. Offering brands like GCS and AUROkeys, they promote cultural preservation through smart cards and sustainable supplies. Their approach aids the hospitality industry's shift toward a circular economy, emphasizing long-term growth through sustainable practices.

1 min

Jeffer Mangels Butler & Mitchell LLP Announces Firm Name Change as It Enters Its 45th Year

📖 Jeffer Mangels Butler & Mitchell LLP will change its name to Jeffer Mangels & Mitchell LLP (JMM) on February 1, 2026, marking its 45th year. The firm, founded in 1981 by Bruce Jeffer, Robert Mangels, and Burton Mitchell, operates in Los Angeles, San Francisco, and Orange County, serving clients globally. JMM plans leadership changes and a new website as part of its strategic vision. The firm is known for its success in complex transactions and legal counsel.

3 min

What 219 TripAdvisor Reviews Reveal About The Neighborhood Hotel Little Italy – Chicago, IL

🏨 Chicago, IL — A comprehensive analysis of 219 TripAdvisor reviews from October 2023 to January 2026 for The Neighborhood Hotel, Little Italy shows a 4.9 out of 5 rating, with 94% rated five stars. 24% of guests cited proximity to UIC, Rush Hospital, or the Illinois Medical District. 50.2% mentioned the neighborhood. Small details like design and coffee were noted by 36.1% and 21.0%, respectively. The findings highlight how neighborhood integration and institutional proximity drive demand.

3 min

Demand for London hotels soars 1874% as fans rush to book rooms early

📍 Demand for hotels near Wembley spiked 1,874% following Harry Styles' tour announcement, highlighting the vital role of live music in boosting the hospitality sector. Fans are rushing to book, with some securing accommodation even before dates were released. Nicola Longfield from Access Hospitality advises early planning for fans and hotels, including booking directly and considering locations outside Wembley. The Access Group is a major business software provider, supporting over 100,000 organizations worldwide.

3 min

Ninth Annual Shatterproof Hospitality Heroes Reception at ALIS Unites 75 Hospitality Companies Raises $2.1 Million to Advance Solutions to the Addiction Crisis

💵 On January 27, 2026, in Los Angeles, Anthony Capuano of Marriott International received the Shatterproof Hospitality Hero Award. The event raised $2.1 million for Shatterproof, a nonprofit focused on substance use disorder awareness. Under Capuano’s leadership, 75 hospitality companies joined forces to support the cause. Notably, 17% of workers in accommodations and food services have a substance use disorder, impacting industry costs significantly. Since 2016, over $12 million has been raised with involvement from 150 companies.

3 min

High school students to explore hospitality management career opportunities

🏠 Penn State University Park will host the "Creating Opportunities for Young Hospitality Leaders" (COYHL) program from July 12-17, 2026. This six-day camp, led by the Penn State School of Hospitality Management, targets high school juniors and seniors. Participants will learn about hospitality management and receive a certificate and digital badge. Established in 1937, Penn State’s School of Hospitality Management is one of the oldest and most respected, offering top-ranked programs.

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