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Download the 2025 Smart Decision Guide to Restaurant Management and POS Systems

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Addressing Consumer Behaviour Shifts in Foodservice Industry

This article was written by Saladplate. Click here to read the original article Saladplate is the official content and engagement hub for the Hospitality, Food and Beverage portfolio, part of…

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1 min

How Bachcare Holiday Homes Boosted Survey Conversion by 135%

Bachcare Holiday Homes is especially fond of ReviewPro’s sentiment analysis tools. It allows them to identify which items were coming up again and again including things that would have never…

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1 min

How Transamerica Hotels Enhanced Guest Satisfaction with ReviewPro

By combining feedback from the Guest Survey Solution (GSS) with insights provided by online reviews, Transamerica Hotels can hone in on detailed information about areas of strength and areas where…

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2 min

How TOP 10 Holiday Parks Improved Key Metrics with Guest Feedback

1. Setting Benchmarks TOP 10 Holiday Parks took on ReviewPro’s Online Reputation Management (ORM) and Guest Satisfaction Survey (GSS) solutions in2017. Three metrics that would be used to benchmark success…

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1 min

How glh Hotels Transformed Guest Experience with ReviewPro

To harness the full power of Guest Intelligence, glh Hotels uses ReviewPro’s Guest Experience Improvement Suite™, a combination of three powerful solutions, and leverages the insights to inform decisions at…

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1 min

How Paradores Won Spain’s Best Reputation Three Years in a Row

The brand took on Online Reputation Management (ORM) in 2017, and quickly incorporated the solution into its processes. The group also took on Guest Satisfaction Surveys (GSS), in order to…

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1 min

How Aquaria Natal Hotel Rose from #59 to #1 on Tripadvisor

The response was deliberate: look after remaining staff and this would have a positive impact on guest satisfaction. “If you want to deliver great service to your guests, first you…

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2 min

Centara Hotels Uses Growth Hacking to Enhance Guest Experience

Gille Bonaventure applies a ‘growth hacker’ mindset to guest experience: test ideas, measure success using the ReviewPro tools, repeat what works and rectify what does not. This requires that first…

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1 min

How Minor Hotels Increased Guest Satisfaction with ReviewPro

The group onboarded ReviewPro in December 2016. While the Online Reputation Management (ORM) and Guest Satisfaction Surveys (GSS) tools were central to operations, the solution that really brought it all…

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Categorizing…

Download the 2025 Smart Decision Guide to Restaurant Management and POS Systems

Addressing Consumer Behaviour Shifts in Foodservice Industry

How Bachcare Holiday Homes Boosted Survey Conversion by 135%

How Transamerica Hotels Enhanced Guest Satisfaction with ReviewPro

How TOP 10 Holiday Parks Improved Key Metrics with Guest Feedback

How glh Hotels Transformed Guest Experience with ReviewPro

How Paradores Won Spain’s Best Reputation Three Years in a Row

How Aquaria Natal Hotel Rose from #59 to #1 on Tripadvisor

Centara Hotels Uses Growth Hacking to Enhance Guest Experience

How Minor Hotels Increased Guest Satisfaction with ReviewPro

SOCIETIES Vol 5: Google AI Travel, Guerlain, and the Rise of Design Hospitality

Luxury Hotels Shift to Mobile Technology, Eliminating Fixed Workstations for Seamless Guest Services and Staff Flexibility

Quicktext becomes Quinta. Tomorrow, your bookings will go through AI agents. Are you ready?

ATLANTIC Hotels Expands Strategic Partnership with IDeaS Ahead of New Flagship Frankfurt Property Opening

Every Revenue System is Just Someone Else’s Spreadsheet

Bilt Hospitality Launches AI-Driven Dining Platform, Connecting 6 Million Rentals and Expanding to 5 Million Mortgages

Airline Shrugged

CEE Hotel Investment Market Grows 170% in 2025, Led by Czech Republic and Hungary Activity

SOCIETIES Vol 5: Google AI Travel, Guerlain, and the Rise of Design Hospitality

Luxury Hotels Shift to Mobile Technology, Eliminating Fixed Workstations for Seamless Guest Services and Staff Flexibility

Quicktext becomes Quinta. Tomorrow, your bookings will go through AI agents. Are you ready?

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