Apex Hotels named Hospitality Health Employer of the Year
Apex Hotels has been recognised as Hospitality Health Employer of the Year at the 2025 Scottish Bar and Pub Awards. The awards, now in their 30th year, took place on…
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September 5, 2025
46 posts
PPHE completes £17.5m acquisition of Tower Bridge development site
PPHE Hotel Group has completed the £17.5m purchase of a development site near the City of London, earmarked for its first select service hotel in the capital. The 13,000 sq…
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Capilon Hotels officially opens the Edwin Hotel in Earl’s Court
Capilon Hotels has officially opened the Edwin Hotel, a restored 60-room townhouse in Earl’s Court, London. The property, on Trebovir Road close to Earl’s Court Station, is said to combine…
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How Hospitality AI Agents Are Redefining Guest Communication
In hospitality, loyalty doesn’t come from points programs alone. Instead, it comes from positive experiences that feel personal. Research shows that 60% of consumers are more likely to return after…
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How to Spot and Stop OTA Scams
How to Spot and Stop OTA Scams in Hotels 2025 Table of Contents
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Highs and Lows of Hospitality in 2025: What First-Time Innkeeper Brett McManus Learned About Guest Experience, Operations, and Tech [1-Year Check-In]
This article was written by Hospitality Daily Podcast. Click here to read the original article Josiah: Thanks for making the time to record, Brett. It was a real treat to…
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2 weeks with GPT-5. Enough to test. Enough to break. Enough to see what’s real. And sorry but… for hotel managers this thing is not a nice-to-have. It’s the gold mine nobody talks about. 🏨✨ I mean… | Nicolas Vorsteher | 6,628 comments
2 weeks with GPT-5. Enough to test. Enough to break. Enough to see what’s real. And sorry but… for hotel managers this thing is not a nice-to-have. It’s the gold…
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Hospitality is about attention to detail. This is a story about a family who arrived late at a hotel. Their son is diabetic. When they opened the fridge in the room, this is what they… | Chris MAUGHAN | 12 comments
Hospitality is about attention to detail. This is a story about a family who arrived late at a hotel. Their son is diabetic. When they opened the fridge in the…
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I created a Prompt to extract all relevant informations from PMS notes, traces… Every note from the reservation used to end up in a different place. Some lived in the PMS. Some in email. Some only… | Jonathan Weizman
I created a Prompt to extract all relevant informations from PMS notes, traces… Every note from the reservation used to end up in a different place. Some lived in the…
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The Target “Wake Up Call” That Every Hotel Needs To Hear
I’ve been studying Target‘s unraveling this week, and I can’t seem to get retail out of my mind. Not because I particularly care about retail, but because I see our…
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